Support agreementManaged contractKET807-AGR826
Covered by a managed support agreement with an agreed SLA.
Customer since12 Jul 2023Response SLA4 hoursRateIncludedNotice90 daysMachines on contract257 of 265
8 in-service machines are not on a contractSee which machines →
Contract position
8 contract records for KET807Active contracts
7
1 expired or cancelled
Annual contract value
£101,312.98
Active lines only
Renewals within 90 days
1
£2,221.36
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9720 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 257 machines · 8 in service and off it → | 257 | 12 months 90d notice | 15 May 2027 in 263d | — | £35,068.32 £8,767.08 quarterly | Scheduled | |
| 9936 M365BP | Microsoft 365 licences | Microsoft 365 Business Premium Microsoft | 351 seats | 12 months 30d notice · auto-renews | 24 Apr 2027 in 242d | — | £59,845.5 351 x £170.5 | Scheduled | |
| 10504 MJM002 | Software support | M J M Kwickstock Licence MJM Covers 3 modules · 1 off it → | 3 | Rolling 60d notice · auto-renews | 23 Jul 2027 in 332d | 13 Nov 2027 | £360 3 x £120 | Scheduled | |
| 10851 CYB002 | Endpoint protection | Patch Manager Servers Ann Subscription DCS | 338 seats | Rolling 30d notice · auto-renews | 24 Apr 2027 in 242d | — | £1,213.42 338 x £3.59 | Scheduled | |
| 11377 CYB005 | Email security | Cyber Security Awareness inc GDPR DCS | 1 | 36 months 60d notice · auto-renews | 12 Jul 2027 in 321d | — | £408.49 1 x £408.49 | Scheduled | |
| 11792 ZRA1 | Backup and DR | Ransomware Recovery Support DCS | 1 | 12 months 60d notice | 13 Apr 2026 134d ago | — | £0 1 x £0 | Terminated 13 Apr 2026 | |
| 12173 DOM001 | Connectivity | 1&1 Domain 1 Year Renewal 1&1 | 1 | 12 months 90d notice | 22 Dec 2026 in 119d | 18 Mar 2027 | £2,195.89 1 x £2,195.89 | Scheduled | |
| 12729 DEL003 | Hardware maintenance | Dell ProSupport - 3 year Dell | 1 | 36 months 30d notice | 21 Sep 2026 in 27d | 13 Jan 2027 | £2,221.36 1 x £2,221.36 | Due now |
Annual value by service line
Active contracts only
Microsoft 365 licences£59,845.5
Managed support£35,068.32
Hardware maintenance£2,221.36
Connectivity£2,195.89
Endpoint protection£1,213.42
Email security£408.49
Software support£360
Next twelve months
Renewal dates in order
- 21 SepDell ProSupport - 3 yearHardware maintenance27d
- 22 Dec1&1 Domain 1 Year RenewalConnectivity119d
- 24 AprMicrosoft 365 Business PremiumMicrosoft 365 licences242d
- 24 AprPatch Manager Servers Ann SubscriptionEndpoint protection242d
- 15 MayHardware Quarterly ContractManaged support263d
- 12 JulCyber Security Awareness inc GDPREmail security321d
- 23 JulM J M Kwickstock LicenceSoftware support332d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.