Support agreementManaged contractKIR684-AGR935
Covered by a managed support agreement with an agreed SLA.
Customer since10 May 2020Response SLA1 hourRateIncludedNotice60 daysMachines on contract335 of 379
44 in-service machines are not on a contractSee which machines →
Contract position
6 contract records for KIR684Active contracts
5
1 expired or cancelled
Annual contract value
£122,446.14
Active lines only
Renewals within 90 days
2
£82,355.63
Lapsed
1
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9712 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 335 machines · 44 in service and off it → | 335 | Rolling 90d notice · auto-renews | 02 Jun 2027 in 281d | — | £38,469.68 £9,617.42 quarterly | Scheduled | |
| 10109 DCSRMS | Managed support | Annual DCS Remote Server Monitoring DCS | 1 | 12 months 90d notice · auto-renews | 21 Jun 2027 in 300d | 26 Oct 2027 | £1,309.6 1 x £1,309.6 | Scheduled | |
| 10456 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 393 seats | 36 months 60d notice · auto-renews | 02 Sep 2026 in 8d | — | £81,586.8 393 x £207.6 | Due now | |
| 10981 SOFLA | Software support | Bespoke Software Support Contract DCS Covers 8 modules → | 1 | 12 months 60d notice · auto-renews | 03 Nov 2026 in 70d | — | £768.83 1 x £768.83 · 5% off | Due in 90 days | |
| 11264 AVR035 | Backup and DR | Amber Vault Cloud Backup 3.5TB DCS | 1 | 12 months 60d notice | 10 May 2026 107d ago | — | £1,506.56 1 x £1,506.56 · 10% off | Lapsed | |
| 11865 TEL3CX | Telephony | 3CX Hosted PBX 3CX | 1 | 12 months 60d notice | 23 Apr 2027 in 241d | 23 Sep 2027 | £311.23 1 x £311.23 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£81,586.8
Managed support£39,779.28
Software support£768.83
Telephony£311.23
Next twelve months
Renewal dates in order
- 02 SepMicrosoft 365 Business StandardMicrosoft 365 licences8d
- 03 NovBespoke Software Support ContractSoftware support70d
- 23 Apr3CX Hosted PBXTelephony241d
- 02 JunHardware Quarterly ContractManaged support281d
- 21 JunAnnual DCS Remote Server MonitoringManaged support300d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.