Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 25 Aug 2026Pipeline: Endpoint protection review and rollout — Open / OtherOpportunitiesOwner Barry Rankin. Awaiting customer. Next with DCS.
- 23 Aug 2026Microsoft 365 sync successSyncDatasets: users, licences, usage reports. Auth mode gdap.
- 23 Aug 2026Added 4 licencesLicensingPurchased total 446 → 450.
- 13 Aug 2026Support Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 09 Aug 2026Pipeline: VoIP telephony migration - 40 handsets — Meeting OrganisedOpportunitiesOwner Alex Vokes. Chasing. Next with Third Party.
- 29 Jul 2026Finding raised: 90 devices beyond their expected lifecycleAlertsDevice lifecycle · warning · AST-AGE
- 28 Jul 202618 users added this monthUsersUser count moved from 410 to 428.
- 22 Jul 2026Technical Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 15 Jul 202610 assets added to inventoryAssetsRecorded by the operational source system.
- 29 Jun 2026Finding raised: Email security is not on a DCS contractAlertsSecurity validation · information · CON-NO-EMAIL-SECURITY
- 28 Jun 202613 users added this monthUsersUser count moved from 392 to 405.
- 19 Jun 2026Licensing Review pack generatedReportsGenerated by Dan Okafor · customer-facing classification.
- 15 Jun 202612 assets added to inventoryAssetsRecorded by the operational source system.
- 10 Jun 2026Finding raised: 186 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 28 May 20265 users added this monthUsersUser count moved from 384 to 389.
- 24 May 2026Added 7 licencesLicensingPurchased total 439 → 446.
- 18 May 2026Finding raised: 137 devices on a legacy operating system buildAlertsDevice lifecycle · warning · AST-OS-LEGACY
- 15 May 202612 assets added to inventoryAssetsRecorded by the operational source system.
- 04 May 2026Finding raised: Endpoint protection is not on a DCS contractAlertsSecurity validation · warning · CON-NO-ENDPOINT-PROTECTION
- 03 May 2026Finding raised: 24 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 28 Apr 20264 users removed this monthUsersUser count moved from 388 to 384.
- 15 Apr 20268 assets added to inventoryAssetsRecorded by the operational source system.
- 28 Mar 202612 users removed this monthUsersUser count moved from 403 to 391.
- 15 Mar 202611 assets added to inventoryAssetsRecorded by the operational source system.
- 06 Mar 2026Support Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 28 Feb 202612 users removed this monthUsersUser count moved from 415 to 403.
- 22 Feb 2026Added 3 licencesLicensingPurchased total 436 → 439.
- 15 Feb 202612 assets added to inventoryAssetsRecorded by the operational source system.
- 28 Jan 202610 users removed this monthUsersUser count moved from 429 to 419.
- 25 Jan 2026Support Review pack generatedReportsGenerated by Dan Okafor · customer-facing classification.
- 15 Jan 202611 assets added to inventoryAssetsRecorded by the operational source system.
Events in view
31 of 67 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.