Software position
7 licensed products on the registerProducts
7
0 on a support contract
Not on contract
7
£420 a year at listed rates
Annual support value
£0
No software support contract
Support calls
8
£543.75 chargeable
Software register
What the customer is licensed for, and what DCS supports
| Code | Product | Licence ref | Installed on | Support | Annual amount |
|---|---|---|---|---|---|
| O3SFO | Opera 3 System Foundation Version 6.8.3 | T63669 | Terminal server | Not on contract | — |
| O3NUS | Opera 3 Current Users | T38137 | Server - Ap-Host | Not on contract | — |
| O3SAL | Opera 3 Sales Ledger | T54031 | Server - Sql1 | Not on contract | — |
| O3PUR | Opera 3 Purchase Ledger | T34401 | Server - Sql1 | Not on contract | — |
| O3NOM | Opera 3 Nominal Ledger | T59128 | Workstations | Not on contract | — |
| O3INV | Opera 3 Invoicing | T61113 | Server - Ap-Host | Not on contract | — |
| O3POP | Opera 3 Purchase Order Processing | T90211 | Workstations | Not on contract | — |
Calls by product
Where software support time goes
Recent software calls
Logged against the product, not a machine
- £112.5User locked out of the payroll companyOpera 3 Purchase Order Processing · Julie Herbert · 17 Jul 2026
- £18.75Backup of the data directory verifiedOpera 3 Sales Ledger · Karen Taylor · 20 Apr 2026
- £150Report layout change requestedOpera 3 Invoicing · Karen Taylor · 09 Mar 2026
- £37.5User locked out of the payroll companyOpera 3 Invoicing · Karen Taylor · 27 Jul 2025
- £56.25New user added and permissions setOpera 3 System Foundation · Karen Taylor · 26 Jul 2025
- £75Year end routine walkthroughOpera 3 Invoicing · Anne-Marie Cable · 20 Apr 2025
- £75User locked out of the payroll companyOpera 3 Sales Ledger · Kelly Gregory · 17 Dec 2024
- £18.75User locked out of the payroll companyOpera 3 Purchase Ledger · Julie Herbert · 05 Nov 2024
iHow software support is countedShow
Software calls are logged against the licensed product rather than a machine, and are kept out of the hardware SLA figures — they have their own contract and their own response expectations. A product with no support contract is recorded as such rather than assumed to be unsupported.