Customer master data
Immutable internal identity with external mapping keys
| Internal CustomerId | cus_lin376 Primary key — never changes |
| Account number | LIN376 Links to ticketing and SQL |
| Display name | Linthorpe Pharmacy Trust |
| Primary domain | linthorpepharmacy.co.uk Microsoft tenant mapping aid |
| Tenant ID | lin376-2004-4f2a-9c31-592266 |
| SQL external key | LIN376 |
| Account manager | Tom Whitfield |
| Status | Active |
| Created | 22 Apr 2022 |
Connection and collection
Authentication mode is independent of the data model
| Auth method | GDAP / partner delegated |
| Relationship state | expiring Expiry 23 Sep 2026 |
| Last successful sync | 21 Aug 2026 17:00 UTC 4 days ago |
| Last attempt | 24 Aug 2026 13:00 UTC Result: success |
| M365 data quality | Healthy |
| SQL data quality | Healthy Mapped to the DCS API |
| Schedule | Weekly — users, licences, usage reports Configurable per dataset and customer |
Connection changes require the administrator role.
Branding
Saved once and reused automatically for future dashboards and packs
Editable
Customer logo
PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.
Meeting pack preview
Linthorpe Pharmacy Trust
Saved branding is applied to this customer's dashboard, exports and every future meeting pack.
Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.
Customer contacts
Who to speak to. Used for meeting invitations and pipeline follow-up.
| Name | Role | Phone | Notes | |
|---|---|---|---|---|
| Oscar SowandePrimary | Finance Manager | [email protected] | 01282 343799 | Handles purchase orders and renewals |
| Henry Delaney | Practice Manager | [email protected] | 01720 131227 | Approves user changes |
Prototype controls
Demo-only switches for showing how the phases differ
LIN376 is mapped to the DCS API in this demo, so support and asset data appear when Phase 2 is on.