Support agreementTime and materialsLOF057-AGR157
Support is billed by the hour. No SLA commitment and no proactive cover.
Customer since27 Mar 2023Response SLANo SLARate£125/hrNotice—Machines on contract0 of 42
42 in-service machines are not on a contractSee which machines →
Contract position
5 contract records for LOF057Active contracts
5
0 expired or cancelled
Annual contract value
£6,456.08
Active lines only
Renewals within 90 days
2
£1,506.13
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9571 ADO076 | Microsoft 365 licences | Adobe Acrobat Pro Enterprise Adobe | 39 seats | 12 months 90d notice | 12 Mar 2027 in 199d | — | £4,506.84 39 x £115.56 | Scheduled | |
| 10114 O3MAIN | Software support | Opera 3 Annual Licence Pegasus Covers 6 modules · 1 off it → | 6 | 12 months 90d notice · auto-renews | 12 Nov 2026 in 79d | — | £945 6 x £157.5 | Due in 90 days | |
| 10454 ESE052 | Endpoint protection | ESET PROTECT Entry ESET | 35 seats | 36 months 60d notice · auto-renews | 04 May 2027 in 252d | 06 Aug 2027 | £283.85 35 x £8.11 | Scheduled | |
| 10871 CYB005 | Email security | Cyber Security Awareness inc GDPR DCS | 1 | 12 months 30d notice | 20 Nov 2026 in 87d | — | £561.13 1 x £561.13 | Due in 90 days | |
| 11493 TEL3CX | Telephony | 3CX Hosted PBX 3CX | 1 | Rolling 90d notice · auto-renews | 10 Mar 2027 in 197d | — | £159.26 1 x £159.26 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£4,506.84
Software support£945
Email security£561.13
Endpoint protection£283.85
Telephony£159.26
Next twelve months
Renewal dates in order
- 12 NovOpera 3 Annual LicenceSoftware support79d
- 20 NovCyber Security Awareness inc GDPREmail security87d
- 10 Mar3CX Hosted PBXTelephony197d
- 12 MarAdobe Acrobat Pro EnterpriseMicrosoft 365 licences199d
- 04 MayESET PROTECT EntryEndpoint protection252d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.