Support agreementManaged contractLOF515-AGR185
Covered by a managed support agreement with an agreed SLA.
Customer since28 Dec 2023Response SLA2 hoursRateIncludedNotice90 daysMachines on contract96 of 98
2 in-service machines are not on a contractSee which machines →
Contract position
7 contract records for LOF515Active contracts
7
0 expired or cancelled
Annual contract value
£27,675.01
Active lines only
Renewals within 90 days
0
£0
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9516 HARB | Managed support | Hardware 6 Mthly Contract DCS Covers 96 machines · 2 in service and off it → | 96 | 12 months 90d notice | 24 Jan 2027 in 152d | 08 Apr 2027 | £12,098.3 £6,049.15 6 monthly | Scheduled | |
| 10216 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 113 seats | 12 months 60d notice | 23 Apr 2027 in 241d | — | £11,753.13 113 x £104.01 | Scheduled | |
| 10611 SOFT | Software support | Software Annual Contract DCS Covers 10 modules · 3 off it → | 10 | 36 months 30d notice · auto-renews | 06 Apr 2027 in 224d | 10 Oct 2027 | £1,780 10 x £178 | Scheduled | |
| 10914 ESE052 | Endpoint protection | ESET PROTECT Entry ESET | 125 seats | 12 months 60d notice | 19 May 2027 in 267d | 18 Oct 2027 | £971.25 125 x £7.77 · 5% off | Scheduled | |
| 11321 HOR002 | Email security | Hornetsecurity Advanced Threat Protection Hornetsecurity | 121 seats | Rolling 30d notice · auto-renews | 11 Jul 2027 in 320d | — | £401.72 121 x £3.32 | Scheduled | |
| 11854 AVA001 | Backup and DR | Amber Virtual Agent Per VM DCS | 1 | 36 months 90d notice | 21 Feb 2027 in 180d | 16 Jun 2027 | £377.87 1 x £377.87 | Scheduled | |
| 12124 HPE001 | Hardware maintenance | HPE Foundation Care HPE | 1 | 12 months 60d notice · auto-renews | 18 Jan 2027 in 146d | — | £292.74 1 x £292.74 | Scheduled |
Annual value by service line
Active contracts only
Managed support£12,098.3
Microsoft 365 licences£11,753.13
Software support£2,079.33
Endpoint protection£971.25
Email security£401.72
Backup and DR£377.87
Hardware maintenance£292.74
Next twelve months
Renewal dates in order
- 18 JanHPE Foundation CareHardware maintenance146d
- 24 JanHardware 6 Mthly ContractManaged support152d
- 21 FebAmber Virtual Agent Per VMBackup and DR180d
- 06 AprSoftware Annual ContractSoftware support224d
- 23 AprMicrosoft 365 Business StandardMicrosoft 365 licences241d
- 19 MayESET PROTECT EntryEndpoint protection267d
- 11 JulHornetsecurity Advanced Threat ProtectionEmail security320d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.