Customer master data
Immutable internal identity with external mapping keys
| Internal CustomerId | cus_lof515 Primary key — never changes |
| Account number | LOF515 Links to ticketing and SQL |
| Display name | Lofthouse Construction & Co |
| Primary domain | lofthouseconstruction.co.uk Microsoft tenant mapping aid |
| Tenant ID | lof515-4572-4f2a-9c31-366683 |
| SQL external key | LOF515 |
| Account manager | Rachel Byrne |
| Status | Active |
| Created | 07 Oct 2024 |
Connection and collection
Authentication mode is independent of the data model
| Auth method | Interactive delegated fallback |
| Relationship state | active Expiry 19 May 2027 |
| Last successful sync | 22 Aug 2026 23:00 UTC 2 days ago |
| Last attempt | 24 Aug 2026 13:00 UTC Result: success |
| M365 data quality | Healthy |
| SQL data quality | Healthy Mapped to the DCS API |
| Schedule | Weekly — users, licences, usage reports Configurable per dataset and customer |
Connection changes require the administrator role.
Branding
Saved once and reused automatically for future dashboards and packs
Editable
Customer logo
PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.
Meeting pack preview
Lofthouse Construction & Co
Saved branding is applied to this customer's dashboard, exports and every future meeting pack.
Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.
Customer contacts
Who to speak to. Used for meeting invitations and pipeline follow-up.
| Name | Role | Phone | Notes | |
|---|---|---|---|---|
| Charlie SowandePrimary | Finance Manager | [email protected] | 01859 443755 | Handles purchase orders and renewals |
| Imogen Ashby | Operations Manager | [email protected] | 01867 124996 | Day-to-day escalation contact |
Prototype controls
Demo-only switches for showing how the phases differ
LOF515 is mapped to the DCS API in this demo, so support and asset data appear when Phase 2 is on.