Support agreementTime and materialsLOF909-AGR872
Support is billed by the hour. No SLA commitment and no proactive cover.
Customer since29 Aug 2021Response SLANo SLARate£85/hrNotice—Machines on contract0 of 13
13 in-service machines are not on a contractSee which machines →
Contract position
3 contract records for LOF909Active contracts
3
0 expired or cancelled
Annual contract value
£1,248.44
Active lines only
Renewals within 90 days
2
£308.06
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9594 M365BP | Microsoft 365 licences | Microsoft 365 Business Premium Microsoft | 7 seats | 36 months 90d notice · auto-renews | 29 May 2027 in 277d | — | £940.38 7 x £134.34 | Scheduled | |
| 9981 SOFLA | Software support | Bespoke Software Support Contract DCS Covers 1 modules · 1 off it → | 1 | 12 months 90d notice | 10 Oct 2026 in 46d | — | £244.07 1 x £244.07 | Due in 90 days | |
| 10346 AVO001 | Backup and DR | Amber Vault M365 Backup / Mailbox DCS | 9 seats | 12 months 30d notice | 19 Nov 2026 in 86d | — | £63.99 9 x £7.11 | Due in 90 days |
Annual value by service line
Active contracts only
Microsoft 365 licences£940.38
Software support£244.07
Backup and DR£63.99
Next twelve months
Renewal dates in order
- 10 OctBespoke Software Support ContractSoftware support46d
- 19 NovAmber Vault M365 Backup / MailboxBackup and DR86d
- 29 MayMicrosoft 365 Business PremiumMicrosoft 365 licences277d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.