Support agreementManaged contractLOV490-AGR526
Covered by a managed support agreement with an agreed SLA.
Customer since08 May 2022Response SLA4 hoursRateIncludedNotice60 daysMachines on contract105 of 108
3 in-service machines are not on a contractSee which machines →
Contract position
9 contract records for LOV490Active contracts
9
0 expired or cancelled
Annual contract value
£45,937.16
Active lines only
Renewals within 90 days
2
£11,347.73
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9726 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 105 machines · 3 in service and off it → | 105 | 12 months 60d notice | 10 Jun 2027 in 289d | — | £12,398.2 £3,099.55 quarterly | Scheduled | |
| 9992 DCSRMSX | Managed support | Annual Additional Server Monitoring DCS | 4 | 12 months 30d notice | 11 Oct 2026 in 47d | — | £9,284.88 4 x £2,321.22 | Due in 90 days | |
| 10648 M365BP | Microsoft 365 licences | Microsoft 365 Business Premium Microsoft | 98 seats | Rolling 60d notice · auto-renews | 01 May 2027 in 249d | — | £17,449.88 98 x £178.06 | Scheduled | |
| 11093 MJM002 | Software support | M J M Kwickstock Licence MJM Covers 3 modules → | 3 | 12 months 60d notice · auto-renews | 01 Aug 2027 in 341d | — | £315 3 x £105 | Scheduled | |
| 11449 ESE057 | Endpoint protection | ESET Enterprise with MDR ESET | 103 seats | 12 months 60d notice | 02 Dec 2026 in 99d | 03 Feb 2027 | £782.8 103 x £7.6 | Scheduled | |
| 11821 HOR002 | Email security | Hornetsecurity Advanced Threat Protection Hornetsecurity | 92 seats | 12 months 90d notice · auto-renews | 11 Apr 2027 in 229d | — | £184 92 x £2 | Scheduled | |
| 12050 AVR035 | Backup and DR | Amber Vault Cloud Backup 3.5TB DCS | 1 | 36 months 30d notice | 26 Dec 2026 in 123d | — | £2,654.18 1 x £2,654.18 | Scheduled | |
| 12408 DOM001 | Connectivity | 1&1 Domain 1 Year Renewal 1&1 | 1 | 36 months 30d notice · auto-renews | 06 May 2027 in 254d | — | £805.37 1 x £805.37 | Scheduled | |
| 13026 HPE001 | Hardware maintenance | HPE Foundation Care HPE | 1 | 12 months 30d notice | 08 Oct 2026 in 44d | 31 Mar 2027 | £2,062.85 1 x £2,062.85 | Due in 90 days |
Annual value by service line
Active contracts only
Managed support£21,683.08
Microsoft 365 licences£17,449.88
Backup and DR£2,654.18
Software support£2,552.45
Hardware maintenance£2,062.85
Connectivity£805.37
Endpoint protection£782.8
Email security£184
Next twelve months
Renewal dates in order
- 08 OctHPE Foundation CareHardware maintenance44d
- 11 OctAnnual Additional Server MonitoringManaged support47d
- 02 DecESET Enterprise with MDREndpoint protection99d
- 26 DecAmber Vault Cloud Backup 3.5TBBackup and DR123d
- 11 AprHornetsecurity Advanced Threat ProtectionEmail security229d
- 01 MayMicrosoft 365 Business PremiumMicrosoft 365 licences249d
- 06 May1&1 Domain 1 Year RenewalConnectivity254d
- 10 JunHardware Quarterly ContractManaged support289d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.