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Loversall Architects LLP

LOV490ActiveManaged contract

loversallarchitects.co.uk · Architecture · Account manager Rachel Byrne · Loversall Holdings (site of 6)

Microsoft 365Healthy24 hr agoSupport & assets (SQL)Healthy13 hr ago

01 Jan 2026 – 25 Aug 2026 · month buckets · applies to every section

OverviewMicrosoft 365Support and SLAHardware assetsSoftwareContracts and renewalsAlertsOpportunitiesTimelineDocumentsReports and packsSettings

Software position

3 licensed products on the register
Products
3
3 on a support contract
Not on contract
0
Supported ad hoc or by the vendor
Annual support value
£315
Contract 11093 · MJM002
Support calls
19
All within contract

Software register

What the customer is licensed for, and what DCS supports

Licensed software products
CodeProductLicence refInstalled onSupportAnnual amount
LEC001Bespoke job management system
Version 4.3.5
T18352Server - Ap-HostOn contract
11093
£180
MJM001KwikStock stock control add-onT47053WorkstationsOn contract
11093
£15
COR1Job costing linkT31159Terminal serverOn contract
11093
£120

Calls by product

Where software support time goes

Recent software calls

Logged against the product, not a machine

  • Nominal period end would not run
    KwikStock stock control add-on · Julie Herbert · 12 Jun 2026
    On contract
  • Stock take variance query
    KwikStock stock control add-on · Kelly Gregory · 18 May 2026
    On contract
  • Nominal period end would not run
    Job costing link · Karen Taylor · 08 May 2026
    On contract
  • Stock take variance query
    KwikStock stock control add-on · Karen Taylor · 20 Mar 2026
    On contract
  • Purchase order print alignment
    Job costing link · Stacey Thomas · 08 Feb 2026
    On contract
  • Year end routine walkthrough
    Job costing link · Kelly Gregory · 09 Dec 2025
    On contract
  • Report layout change requested
    Job costing link · Julie Herbert · 14 Nov 2025
    On contract
  • Purchase order print alignment
    KwikStock stock control add-on · Anne-Marie Cable · 04 Oct 2025
    On contract
  • User locked out of the payroll company
    KwikStock stock control add-on · Julie Herbert · 30 Sep 2025
    On contract
  • Nominal period end would not run
    KwikStock stock control add-on · Stacey Thomas · 30 Sep 2025
    On contract
  • Nominal period end would not run
    KwikStock stock control add-on · Stacey Thomas · 22 Sep 2025
    On contract
  • User locked out of the payroll company
    Job costing link · Karen Taylor · 31 Aug 2025
    On contract
iHow software support is countedShow
Software calls are logged against the licensed product rather than a machine, and are kept out of the hardware SLA figures — they have their own contract and their own response expectations. A product with no support contract is recorded as such rather than assumed to be unsupported.