Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 24 Aug 2026Microsoft 365 sync successSyncDatasets: users, licences, usage reports. Auth mode gdap.
- 23 Aug 2026Added 8 licencesLicensingPurchased total 133 → 141.
- 19 Aug 2026Licensing Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 18 Aug 2026Pipeline: Managed IT support contract (24 users) — LostOpportunitiesOwner Ben King. No response. Next with Customer.
- 09 Aug 2026Added 4 licencesLicensingPurchased total 129 → 133.
- 28 Jul 20266 users added this monthUsersUser count moved from 119 to 125.
- 15 Jul 2026Finding raised: 2 contracts up for renewal within 90 daysAlertsSupport · information · CON-RENEWAL-DUE
- 15 Jul 20263 assets added to inventoryAssetsRecorded by the operational source system.
- 12 Jul 2026Finding raised: 3 in-service machines sit outside the managed support scheduleAlertsSupport · warning · CON-ASSET-UNCOVERED
- 12 Jul 2026Added 7 licencesLicensingPurchased total 120 → 127.
- 09 Jul 2026Finding raised: 25 devices on a legacy operating system buildAlertsDevice lifecycle · warning · AST-OS-LEGACY
- 28 Jun 20263 users added this monthUsersUser count moved from 115 to 118.
- 26 Jun 2026Licensing Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 25 Jun 2026Finding raised: 1 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 20 Jun 2026Executive Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 17 Jun 2026Finding raised: 22 devices beyond their expected lifecycleAlertsDevice lifecycle · warning · AST-AGE
- 15 Jun 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 28 May 20262 users added this monthUsersUser count moved from 112 to 114.
- 15 May 20266 assets added to inventoryAssetsRecorded by the operational source system.
- 28 Apr 2026Finding raised: 49 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 15 Apr 20268 assets added to inventoryAssetsRecorded by the operational source system.
- 28 Mar 20263 users removed this monthUsersUser count moved from 109 to 106.
- 22 Mar 2026Executive Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 15 Mar 2026Licensing Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 28 Feb 20263 users removed this monthUsersUser count moved from 113 to 110.
- 15 Feb 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 08 Feb 2026Customer branding updatedSettingsLogo and primary colour saved as the new default for future packs.
- 28 Jan 20263 users removed this monthUsersUser count moved from 117 to 114.
- 15 Jan 20265 assets added to inventoryAssetsRecorded by the operational source system.
Events in view
29 of 55 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.