Support agreementManaged contractCovered by a managed support agreement with an agreed SLA.
View contracts and renewals →Total assets
29
22 in service
Beyond expected life
4
Thresholds configurable per class
Unsupported OS
1
Out-of-support operating systems
Warranty expired
11
1 expiring within 90 days
On contract
21
95% of in-service machines
Maintenance a year
£2,031
£507.75 per invoice · quarterly
Not billed
£155
1 in-service machines off maintenance
Maintenance reconciliation
Contract 9848 · HARQ · billed quarterly
On maintenance
21
billed £507.75 per invoice
Annualised
£2,031
£1,965 at standard rates
In service, off maintenance
1
£155 a year at standard rates
Correctly excluded
7
Spare, retired or awaiting disposal
1 machines are in service without maintenance cover. At standard rates that is £155 a year not being billed. Figures come from the hardware register; the invoiced total ties to the contract amount.
Type breakdown
In-service assets
22
in service
- Thin Client8
- Laptop3
- Firewall3
- Switch2
- Wireless AP2
- Desktop1
- Mobile1
- Server1
- Printer1
Age profile
In-service assets grouped by age band
Expected lifecycle: Laptop 4y · Desktop 5y · Server 6y · Printer 7y · Firewall 5y · Switch 7y · Wireless AP 6y · Thin Client 6y · Mobile 3y
Operating system distribution
Computers and servers in service
Additions in period
Assets recorded by purchase or install date
| Asset | Type | Assigned to | Site | Operating system | Purchased | Warranty |
|---|---|---|---|---|---|---|
| HP EliteBook 840 G9 MEL388-AST-0001 · HP435928C | Laptop | Poppy Grierson | Head Office | Windows 10 Pro 22H2 | 13 Feb 2022 | Expired 12 Feb 2026 |
| Apple MacBook Air M2 MEL388-AST-0002 · AP988073C | Laptop | Marcus Fletcher | Head Office | macOS 13 | 20 Feb 2025 | Expired 20 Feb 2026 |
| Apple MacBook Air M2 MEL388-AST-0003 · AP341772C | Laptop | Marcus Okafor | Head Office | macOS 13 | 11 Oct 2025 | In warranty 10 Oct 2028 |
| Dell OptiPlex 3050 MEL388-AST-0004 · DE373957A | Desktop | Rhys Rowley | Remote | Windows 10 Pro 22H2 | 22 Jul 2025 | In warranty 22 Jul 2027 |
| Apple iPhone 12 MEL388-AST-0005 · AP979563A | Mobile | Jack Marsh | Head Office | Android 13 | 14 Aug 2017 | Expired 13 Aug 2021 |
| HP t640 MEL388-AST-0006 · HP293898C | Thin Client | Harry Pritchard | Head Office | ThinPro | 13 Aug 2025 | In warranty 12 Aug 2028 |
| IGEL UD3 MEL388-AST-0007 · IG511211D | Thin Client | Jack Pritchard | Head Office | Windows 10 IoT | 11 Aug 2021 | Expired 10 Aug 2025 |
| HP t640 MEL388-AST-0008 · HP153301C | Thin Client | Harry Pritchard | Head Office | ThinPro | 28 May 2026 | In warranty 27 May 2030 |
| HP t640 MEL388-AST-0009 · HP988492B | Thin Client | Olivia Haines | Head Office | ThinPro | 22 Apr 2026 | In warranty 21 Apr 2030 |
| HP t640 MEL388-AST-0010 · HP870757C | Thin Client | Olivia Haines | Branch | ThinPro | 31 Jan 2023 | Expired 30 Jan 2025 |
| HP t640 MEL388-AST-0011 · HP847610B | Thin Client | Marcus Fletcher | Head Office | Windows 10 IoT | 10 Aug 2021 | Expired 09 Aug 2025 |
| Dell Wyse 5070 MEL388-AST-0012 · DE126657B | Thin Client | Olivia Haines | Site 2 | Windows 10 IoT | 31 Jul 2024 | Expired 31 Jul 2026 |
| IGEL UD3 MEL388-AST-0013 · IG236679C | Thin Client | Harry Pritchard | Site 2 | Windows 10 IoT | 06 Nov 2025 | In warranty 05 Nov 2029 |
| HP t640 MEL388-AST-0014 · HP855306B | Thin Client | Jack Pritchard | Head Office | ThinPro | 22 Jul 2026 | In warranty 21 Jul 2029 |
| IGEL UD3 MEL388-AST-0015 · IG727490A | Thin Client | Rhys Rowley | Head Office | Windows 10 IoT | 19 Jul 2017 | Expired 19 Jul 2018 |
| HP t640 MEL388-AST-0016 · HP468102D | Thin Client | Olivia Haines | Head Office | Windows 10 IoT | 06 Mar 2024 | In warranty 06 Mar 2027 |
| IGEL UD3 MEL388-AST-0017 · IG614022C | Thin Client | Farrah Sowande | Head Office | Windows 10 IoT | 27 Jun 2026 | In warranty 26 Jun 2030 |
| HP t640 MEL388-AST-0018 · HP740946A | Thin Client | Jack Marsh | Head Office | ThinPro | 30 Jul 2025 | Expired 30 Jul 2026 |
| IGEL UD3 MEL388-AST-0019 · IG505663A | Thin Client | Marcus Okafor | Head Office | Windows 10 IoT | 12 May 2020 | Expired 11 May 2024 |
| Dell PowerEdge R640 MEL388-AST-0020 · DE783139B | Server | Head Office | Windows Server 2012 R2 | 23 Feb 2020 | Expired 22 Feb 2023 | |
| HP LaserJet M480 MEL388-AST-0021 · HP910400D | Printer | Head Office | Embedded firmware | 30 Jan 2026 | In warranty 30 Jan 2028 | |
| Draytek Vigor 2927 MEL388-AST-0022 · DR366384D | Firewall | Head Office | Fireware 12.10 | 06 Jun 2026 | In warranty 06 Jun 2027 | |
| WatchGuard T35 MEL388-AST-0023 · WA752912C | Firewall | Head Office | Fireware 12.10 | 05 Jul 2023 | Expired 04 Jul 2024 | |
| WatchGuard T85-W MEL388-AST-0024 · WA204756D | Firewall | Branch | DrayOS 4.4 | 02 Nov 2025 | In warranty 01 Nov 2028 | |
| Cisco CBS350-24P MEL388-AST-0025 · CI116631B | Switch | Branch | Managed firmware | 19 Jan 2026 | In warranty 18 Jan 2029 | |
| HPE Aruba 2530 MEL388-AST-0026 · HP482547C | Switch | Head Office | Managed firmware | 23 Oct 2025 | Expiring soon 23 Oct 2026 | |
| Ruckus R550 MEL388-AST-0027 · RU387491B | Wireless AP | Site 2 | UniFi 8.x | 24 Dec 2024 | Expired 24 Dec 2025 | |
| Ubiquiti U6-Pro MEL388-AST-0028 · UB135380C | Wireless AP | Head Office | UniFi 8.x | 13 Apr 2026 | In warranty 12 Apr 2028 | |
| Ruckus R550 MEL388-AST-0029 · RU638976C | Wireless AP | Head Office | UniFi 8.x | 06 Feb 2026 | In warranty 06 Feb 2028 |
Contract cover by asset type
In-service machines, split by whether DCS is contracted to support them
| Asset type | In service | On contract | Not on contract | Cover |
|---|---|---|---|---|
| Laptop | 3 | 2 | 1 | 67% |
| Desktop | 1 | 1 | 0 | 100% |
| Server | 1 | 1 | 0 | 100% |
| Printer | 1 | 1 | 0 | 100% |
| Firewall | 3 | 3 | 0 | 100% |
| Switch | 2 | 2 | 0 | 100% |
| Wireless AP | 2 | 2 | 0 | 100% |
| Thin Client | 8 | 8 | 0 | 100% |
| Mobile | 1 | 1 | 0 | 100% |
iHow lifecycle findings are raisedShow
Expected life is configurable per asset class, so a server, printer and laptop are not judged the same way. A missing security-agent signal is a review item only — confirm what the customer already has before proposing an alternative.