Support agreementManaged contractMOR967-AGR321
Covered by a managed support agreement with an agreed SLA.
Customer since27 Aug 2023Response SLA4 hoursRateIncludedNotice60 daysMachines on contract34 of 37
3 in-service machines are not on a contractSee which machines →
Contract position
7 contract records for MOR967Active contracts
7
0 expired or cancelled
Annual contract value
£14,468.4
Active lines only
Renewals within 90 days
2
£480.63
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9752 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 34 machines · 3 in service and off it → | 34 | Rolling 90d notice · auto-renews | 07 Aug 2027 in 347d | — | £4,510.84 £1,127.71 quarterly | Scheduled | |
| 9974 ADO076 | Microsoft 365 licences | Adobe Acrobat Pro Enterprise Adobe | 38 seats | 36 months 60d notice · auto-renews | 27 Jun 2027 in 306d | 20 Oct 2027 | £5,132.66 38 x £135.07 | Scheduled | |
| 10463 ESE057 | Endpoint protection | ESET Enterprise with MDR ESET | 45 seats | 36 months 30d notice | 17 May 2027 in 265d | 30 Jul 2027 | £272.25 45 x £6.05 | Scheduled | |
| 10825 HOR002 | Email security | Hornetsecurity Advanced Threat Protection Hornetsecurity | 47 seats | 12 months 60d notice | 04 Nov 2026 in 71d | 18 Apr 2027 | £193.64 47 x £4.12 | Due in 90 days | |
| 11185 AVO001 | Backup and DR | Amber Vault M365 Backup / Mailbox DCS | 49 seats | Rolling 30d notice · auto-renews | 20 Aug 2027 in 360d | — | £1,184.82 49 x £24.18 | Scheduled | |
| 11627 CON500 | Connectivity | Leased line 500Mb Zen | 1 | 12 months 90d notice | 12 Oct 2026 in 48d | — | £286.99 1 x £286.99 | Due in 90 days | |
| 12216 HPE001 | Hardware maintenance | HPE Foundation Care HPE | 3 | 12 months 60d notice · auto-renews | 26 Jan 2027 in 154d | 09 May 2027 | £2,887.2 3 x £962.4 · 12.5% off | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£5,132.66
Managed support£4,510.84
Hardware maintenance£2,887.2
Backup and DR£1,184.82
Connectivity£286.99
Endpoint protection£272.25
Email security£193.64
Next twelve months
Renewal dates in order
- 12 OctLeased line 500MbConnectivity48d
- 04 NovHornetsecurity Advanced Threat ProtectionEmail security71d
- 26 JanHPE Foundation CareHardware maintenance154d
- 17 MayESET Enterprise with MDREndpoint protection265d
- 27 JunAdobe Acrobat Pro EnterpriseMicrosoft 365 licences306d
- 07 AugHardware Quarterly ContractManaged support347d
- 20 AugAmber Vault M365 Backup / MailboxBackup and DR360d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.