Customer master data
Immutable internal identity with external mapping keys
| Internal CustomerId | cus_net932 Primary key — never changes |
| Account number | NET932 Links to ticketing and SQL |
| Display name | Netherby Solicitors Holdings |
| Primary domain | netherbysolicitors.co.uk Microsoft tenant mapping aid |
| Tenant ID | net932-3954-4f2a-9c31-937989 |
| SQL external key | NET932 |
| Account manager | Priya Raman |
| Status | Onboarding |
| Created | 01 Nov 2020 |
Connection and collection
Authentication mode is independent of the data model
| Auth method | Interactive delegated fallback |
| Relationship state | active Expiry 05 Jun 2027 |
| Last successful sync | 22 Aug 2026 13:00 UTC 3 days ago |
| Last attempt | 24 Aug 2026 17:00 UTC Result: success |
| M365 data quality | Healthy |
| SQL data quality | Healthy Mapped to the DCS API |
| Schedule | Weekly — users, licences, usage reports Configurable per dataset and customer |
Connection changes require the administrator role.
Branding
Saved once and reused automatically for future dashboards and packs
Editable
Customer logo
PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.
Meeting pack preview
Netherby Solicitors Holdings
Saved branding is applied to this customer's dashboard, exports and every future meeting pack.
Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.
Customer contacts
Who to speak to. Used for meeting invitations and pipeline follow-up.
| Name | Role | Phone | Notes | |
|---|---|---|---|---|
| Ava FletcherPrimary | HR Manager | [email protected] | 01818 399970 | Starters and leavers |
| Alfie Ashby | Finance Manager | [email protected] | 01929 902290 | Handles purchase orders and renewals |
Prototype controls
Demo-only switches for showing how the phases differ
NET932 is mapped to the DCS API in this demo, so support and asset data appear when Phase 2 is on.