Support agreementManaged contractNIG008-AGR193
Covered by a managed support agreement with an agreed SLA.
Customer since15 Aug 2020Response SLA4 hoursRateIncludedNotice90 daysMachines on contract139 of 143
4 in-service machines are not on a contractSee which machines →
Contract position
7 contract records for NIG008Active contracts
7
0 expired or cancelled
Annual contract value
£60,736.17
Active lines only
Renewals within 90 days
3
£5,576.44
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9738 HARB | Managed support | Hardware 6 Mthly Contract DCS Covers 139 machines · 4 in service and off it → | 139 | 12 months 90d notice · auto-renews | 01 Aug 2027 in 341d | 07 Jan 2028 | £18,050.8 £9,025.4 6 monthly | Scheduled | |
| 10212 DCSRMS | Managed support | Annual DCS Remote Server Monitoring DCS | 1 | 12 months 60d notice · auto-renews | 27 Jun 2027 in 306d | — | £2,525.27 1 x £2,525.27 · 12.5% off | Scheduled | |
| 10403 ADO076 | Microsoft 365 licences | Adobe Acrobat Pro Enterprise Adobe | 187 seats | 12 months 30d notice | 24 Nov 2026 in 91d | — | £33,895.62 187 x £181.26 | Scheduled | |
| 11077 SOFT | Software support | Software Annual Contract DCS Covers 14 modules → | 14 | 36 months 60d notice | 25 Oct 2026 in 61d | 29 Mar 2027 | £2,280 14 x £162.86 | Due in 90 days | |
| 11157 HOR004 | Email security | HornetSecurity 365 T P Business Hornetsecurity | 206 seats | 12 months 30d notice · auto-renews | 23 Dec 2026 in 120d | — | £688.04 206 x £3.34 | Scheduled | |
| 11824 AVO100 | Backup and DR | M365 Amber Vault Storage per TB DCS | 1 | Rolling 30d notice · auto-renews | 11 Nov 2026 in 78d | — | £2,311.56 1 x £2,311.56 · 5% off | Due in 90 days | |
| 12141 HPE001 | Hardware maintenance | HPE Foundation Care HPE | 1 | 12 months 30d notice | 12 Nov 2026 in 79d | — | £984.88 1 x £984.88 | Due in 90 days |
Annual value by service line
Active contracts only
Microsoft 365 licences£33,895.62
Managed support£20,576.07
Backup and DR£2,311.56
Hardware maintenance£984.88
Email security£688.04
Software support£258.18
Next twelve months
Renewal dates in order
- 25 OctSoftware Annual ContractSoftware support61d
- 11 NovM365 Amber Vault Storage per TBBackup and DR78d
- 12 NovHPE Foundation CareHardware maintenance79d
- 24 NovAdobe Acrobat Pro EnterpriseMicrosoft 365 licences91d
- 23 DecHornetSecurity 365 T P BusinessEmail security120d
- 27 JunAnnual DCS Remote Server MonitoringManaged support306d
- 01 AugHardware 6 Mthly ContractManaged support341d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.