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Northgate Plastics Holdings

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northgateplastics.co.uk · Manufacturing · Account manager Rachel Byrne · Northgate Holdings (site of 3)

Microsoft 365Healthy15 hr agoSupport & assets (SQL)Partial2 hr ago

01 Jan 202625 Aug 2026 · month buckets · applies to every section

Showing this year · figures use the latest valid snapshot in the period.

Microsoft 365

Latest snapshot 23 Aug 2026
Active users
45
4 disabled · 3 guests
Assigned licences
44
88% of 50 purchased
Available licences
6
Assignable without purchase
M365 active usage
91%
41 of 45 enabled users

Service and health

Support, contract and asset data from the DCS API
Assets in service
48
9 over four years old
Renewals in 90 days
0
Nothing due in the window
Open support workload
0
48 eligible records in period
Average response
5.7 hr
25 quote, project and install records excluded
Not billed a year
£5,195
48 machines and 1 modules off contract
Customer health
71Good 6

User count trend

01 Jan 2026 – 25 Aug 2026 · latest snapshot in each month

+7 in period (+16.7%)

Snapshot measure. Values are not summed across buckets. Source: Microsoft Graph, collected weekly.

Licence mix

Assigned licences at 23 Aug 2026

44
assigned
  • Business Premium20
  • Business Standard24

Microsoft 365 adoption trend

Share of enabled users active in each period

Microsoft usage reports can lag by up to 48 hours.

Licence utilisation

Assigned against purchased, by product

Business Premium20/22
Business Standard24/28
Open licensing module

Support volume trend

Event measure, summed per bucket

25 excluded records

Excluded records are shown for volume context only and never affect response, resolution or SLA figures.

Asset age profile

In-service assets by age band

Expected lifecycle thresholds are configurable per asset class.

Findings for review0 critical4 warning4 information