Support agreementManaged contractCovered by a managed support agreement with an agreed SLA.
View contracts and renewals →Total assets
46
37 in service
Beyond expected life
8
Thresholds configurable per class
Unsupported OS
0
Out-of-support operating systems
Warranty expired
17
2 expiring within 90 days
On contract
35
95% of in-service machines
Maintenance a year
£3,416.72
£854.18 per invoice · quarterly
Not billed
£575
2 in-service machines off maintenance
Maintenance reconciliation
Contract 9741 · HARQ · billed quarterly
On maintenance
35
billed £854.18 per invoice
Annualised
£3,416.72
£3,315 at standard rates
In service, off maintenance
2
£575 a year at standard rates
Correctly excluded
9
Spare, retired or awaiting disposal
2 machines are in service without maintenance cover. At standard rates that is £575 a year not being billed. Figures come from the hardware register; the invoiced total ties to the contract amount.
Type breakdown
In-service assets
37
in service
- Thin Client13
- Laptop12
- Desktop4
- Firewall3
- Mobile2
- Server1
- Switch1
- Wireless AP1
Age profile
In-service assets grouped by age band
Expected lifecycle: Laptop 4y · Desktop 5y · Server 6y · Printer 7y · Firewall 5y · Switch 7y · Wireless AP 6y · Thin Client 6y · Mobile 3y
Operating system distribution
Computers and servers in service
Additions in period
Assets recorded by purchase or install date
| Asset | Type | Assigned to | Site | Operating system | Purchased | Warranty |
|---|---|---|---|---|---|---|
| Apple MacBook Air M2 NOR501-AST-0001 · AP238229D | Laptop | Theo Beckett | Remote | macOS 13 | 22 Jul 2022 | Expired 21 Jul 2026 |
| HP EliteBook 840 G9 NOR501-AST-0002 · HP383195D | Laptop | Ava Okafor | Remote | Windows 10 Pro 22H2 | 09 Apr 2019 | Expired 08 Apr 2020 |
| Dell Latitude 7420 NOR501-AST-0003 · DE141736C | Laptop | Arthur Grierson | Head Office | Windows 10 Pro 22H2 | 11 Sep 2019 | Expired 10 Sep 2023 |
| Apple MacBook Air M2 NOR501-AST-0004 · AP804244D | Laptop | Imogen Sinclair | Head Office | macOS 13 | 05 Feb 2021 | Expired 05 Feb 2023 |
| HP ProBook 450 G6 NOR501-AST-0005 · HP680941B | Laptop | Grace Delaney | Head Office | Windows 11 Pro 24H2 | 24 May 2025 | In warranty 23 May 2029 |
| Dell Latitude E7470 NOR501-AST-0006 · DE423481C | Laptop | Farrah Sowande | Branch | Windows 11 Pro 24H2 | 03 Jun 2024 | In warranty 03 Jun 2027 |
| Dell Latitude 5440 NOR501-AST-0007 · DE656223B | Laptop | Imogen Sinclair | Head Office | Windows 10 Pro 22H2 | 13 Mar 2020 | Expired 12 Mar 2024 |
| Dell Latitude 7420 NOR501-AST-0008 · DE897681A | Laptop | Sophia Kowalski | Head Office | Windows 11 Pro 24H2 | 22 Jul 2025 | In warranty 21 Jul 2028 |
| Dell Latitude 5440 NOR501-AST-0009 · DE129005D | Laptop | Sophia Kowalski | Remote | Windows 11 Pro 23H2 | 18 Dec 2021 | Expired 18 Dec 2022 |
| Lenovo ThinkPad T14 NOR501-AST-0010 · LE107181B | Laptop | Harry Marsh | Head Office | Windows 11 Pro 24H2 | 06 Feb 2025 | In warranty 06 Feb 2027 |
| HP EliteBook 840 G9 NOR501-AST-0011 · HP731718A | Laptop | Ella Ferris | Branch | Windows 11 Pro 24H2 | 19 Dec 2024 | Expired 19 Dec 2025 |
| Dell Latitude 7420 NOR501-AST-0012 · DE157889D | Laptop | Kofi Ashby | Branch | Windows 11 Pro 24H2 | 08 Jan 2024 | In warranty 07 Jan 2028 |
| Dell Latitude 7420 NOR501-AST-0013 · DE866052C | Laptop | Arthur Grierson | Branch | Windows 11 Pro 23H2 | 09 Oct 2023 | In warranty 08 Oct 2027 |
| Lenovo ThinkCentre M70q NOR501-AST-0014 · LE934237C | Desktop | Farrah Sowande | Branch | Windows 11 Pro 24H2 | 09 Nov 2024 | In warranty 08 Nov 2028 |
| Lenovo ThinkCentre M70q NOR501-AST-0015 · LE691435D | Desktop | Farrah Nkemelu | Remote | Windows 10 Pro 22H2 | 09 May 2026 | In warranty 08 May 2028 |
| Dell OptiPlex 3050 NOR501-AST-0016 · DE217238B | Desktop | Ava Okafor | Remote | Windows 10 Pro 21H2 | 15 Oct 2025 | In warranty 14 Oct 2029 |
| HP ProDesk 400 G7 NOR501-AST-0017 · HP606475C | Desktop | Harry Marsh | Remote | Windows 11 Pro 24H2 | 08 Nov 2023 | Expired 07 Nov 2025 |
| Samsung Galaxy A54 NOR501-AST-0018 · SA495618A | Mobile | Chloe Fletcher | Head Office | iOS 18 | 30 May 2024 | Expired 30 May 2026 |
| Apple iPhone 12 NOR501-AST-0019 · AP177037B | Mobile | Arthur Grierson | Head Office | iOS 18 | 22 Jun 2024 | In warranty 22 Jun 2027 |
| Samsung Galaxy S23 NOR501-AST-0020 · SA986578A | Mobile | Grace Mensah | Head Office | iOS 17 | 31 May 2026 | In warranty 31 May 2027 |
| Dell Wyse 5070 NOR501-AST-0021 · DE833524A | Thin Client | Omar Rowley | Site 2 | Windows 10 IoT | 16 Mar 2023 | In warranty 15 Mar 2027 |
| Dell Wyse 5070 NOR501-AST-0022 · DE852431D | Thin Client | Ella Halstead | Head Office | ThinPro | 01 Jan 2022 | Expired 31 Dec 2024 |
| IGEL UD3 NOR501-AST-0023 · IG809349B | Thin Client | Dominic Sinclair | Head Office | Windows 10 IoT | 22 Feb 2024 | In warranty 21 Feb 2028 |
| HP t640 NOR501-AST-0024 · HP486040C | Thin Client | Chloe Fletcher | Branch | Windows 10 IoT | 19 Aug 2024 | In warranty 18 Aug 2028 |
| Dell Wyse 5070 NOR501-AST-0025 · DE334861B | Thin Client | Farrah Sowande | Head Office | ThinPro | 10 Nov 2022 | Expired 09 Nov 2025 |
| IGEL UD3 NOR501-AST-0026 · IG708509D | Thin Client | Farrah Sowande | Site 2 | Windows 10 IoT | 19 Apr 2019 | Expired 18 Apr 2020 |
| Dell Wyse 5070 NOR501-AST-0027 · DE509927D | Thin Client | Amelia Grierson | Branch | ThinPro | 22 Feb 2023 | In warranty 21 Feb 2027 |
| IGEL UD3 NOR501-AST-0028 · IG519382B | Thin Client | Oscar Ives | Head Office | ThinPro | 10 Sep 2023 | Expired 09 Sep 2025 |
| IGEL UD3 NOR501-AST-0029 · IG445045D | Thin Client | Ella Halstead | Site 2 | Windows 10 IoT | 28 May 2021 | Expired 27 May 2025 |
| Dell Wyse 5070 NOR501-AST-0030 · DE710364A | Thin Client | Kofi Ashby | Site 2 | ThinPro | 16 Mar 2023 | Expired 15 Mar 2025 |
| IGEL UD3 NOR501-AST-0031 · IG759385C | Thin Client | Imogen Sinclair | Remote | Windows 10 IoT | 08 Feb 2026 | In warranty 08 Feb 2027 |
| Dell Wyse 5070 NOR501-AST-0032 · DE181851D | Thin Client | Ava Okafor | Head Office | Windows 10 IoT | 10 Jan 2021 | Expired 10 Jan 2024 |
| Dell Wyse 5070 NOR501-AST-0033 · DE294502D | Thin Client | Kofi Ashby | Branch | ThinPro | 23 Dec 2024 | In warranty 22 Dec 2028 |
| IGEL UD3 NOR501-AST-0034 · IG615073A | Thin Client | Ella Halstead | Branch | Windows 10 IoT | 06 Apr 2019 | Expired 05 Apr 2021 |
| Dell Wyse 5070 NOR501-AST-0035 · DE287217B | Thin Client | Harry Marsh | Remote | Windows 10 IoT | 18 Nov 2022 | Expired 17 Nov 2025 |
| IGEL UD3 NOR501-AST-0036 · IG992116D | Thin Client | Idris Ashby | Branch | ThinPro | 14 Oct 2025 | In warranty 14 Oct 2027 |
| HP t640 NOR501-AST-0037 · HP359090C | Thin Client | Grace Rowley | Branch | ThinPro | 10 Feb 2026 | In warranty 09 Feb 2030 |
| HPE ProLiant DL360 Gen9 NOR501-AST-0038 · HP544685D | Server | Branch | Windows Server 2022 | 19 Dec 2023 | In warranty 17 Dec 2028 | |
| Canon imageRUNNER 2630 NOR501-AST-0039 · CA315976D | Printer | Remote | Embedded firmware | 18 Jul 2026 | In warranty 17 Jul 2030 | |
| Kyocera ECOSYS M5526 NOR501-AST-0040 · KY888010D | Printer | Remote | Embedded firmware | 12 Jul 2018 | Expired 11 Jul 2020 | |
| WatchGuard T35 NOR501-AST-0041 · WA474951D | Firewall | Head Office | FortiOS 7.4 | 29 Sep 2024 | Expiring soon 29 Sep 2026 | |
| WatchGuard T85-W NOR501-AST-0042 · WA968653C | Firewall | Remote | DrayOS 4.4 | 30 Mar 2025 | In warranty 29 Mar 2028 | |
| WatchGuard T35 NOR501-AST-0043 · WA494510A | Firewall | Remote | DrayOS 4.4 | 12 Nov 2024 | Expiring soon 12 Nov 2026 | |
| Cisco CBS350-24P NOR501-AST-0044 · CI619269B | Switch | Head Office | Managed firmware | 21 Jul 2018 | Expired 20 Jul 2020 | |
| Ruckus R550 NOR501-AST-0045 · RU318756A | Wireless AP | Branch | UniFi 8.x | 13 Mar 2026 | In warranty 12 Mar 2030 | |
| Ubiquiti U6-Pro NOR501-AST-0046 · UB954517B | Wireless AP | Head Office | Vendor firmware | 31 Jul 2022 | Expired 30 Jul 2025 |
Contract cover by asset type
In-service machines, split by whether DCS is contracted to support them
| Asset type | In service | On contract | Not on contract | Cover |
|---|---|---|---|---|
| Laptop | 12 | 11 | 1 | 92% |
| Desktop | 4 | 4 | 0 | 100% |
| Server | 1 | 0 | 1 | 0% |
| Firewall | 3 | 3 | 0 | 100% |
| Switch | 1 | 1 | 0 | 100% |
| Wireless AP | 1 | 1 | 0 | 100% |
| Thin Client | 13 | 13 | 0 | 100% |
| Mobile | 2 | 2 | 0 | 100% |
iHow lifecycle findings are raisedShow
Expected life is configurable per asset class, so a server, printer and laptop are not judged the same way. A missing security-agent signal is a review item only — confirm what the customer already has before proposing an alternative.