Support agreementManaged contractNUN873-AGR311
Covered by a managed support agreement with an agreed SLA.
Customer since07 Jul 2023Response SLA4 hoursRateIncludedNotice30 daysMachines on contract59 of 73
14 in-service machines are not on a contractSee which machines →
Contract position
7 contract records for NUN873Active contracts
6
1 expired or cancelled
Annual contract value
£11,600.87
Active lines only
Renewals within 90 days
4
£2,480.29
Lapsed
1
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9689 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 59 machines · 14 in service and off it → | 59 | 12 months 30d notice | 24 Apr 2027 in 242d | — | £7,874.92 £1,968.73 quarterly | Scheduled | |
| 10062 M365BP | Microsoft 365 licences | Microsoft 365 Business Premium Microsoft | 55 seats | Rolling 90d notice · auto-renews | 03 Jul 2026 53d ago | 13 Oct 2026 | £7,070.25 55 x £128.55 | Lapsed | |
| 10621 MJM002 | Software support | M J M Kwickstock Licence MJM Covers 2 modules · 1 off it → | 2 | 12 months 30d notice · auto-renews | 06 Oct 2026 in 42d | — | £95 2 x £47.5 | Due in 90 days | |
| 10883 ESE047 | Endpoint protection | ESET PROTECT Advanced ESET | 57 seats | 36 months 60d notice · auto-renews | 04 Sep 2026 in 10d | 24 Jan 2027 | £331.17 57 x £5.81 | Due now | |
| 11354 HOR004 | Email security | HornetSecurity 365 T P Business Hornetsecurity | 62 seats | 12 months 90d notice · auto-renews | 18 Nov 2026 in 85d | — | £127.1 62 x £2.05 | Due in 90 days | |
| 11886 ZRA1 | Backup and DR | Ransomware Recovery Support DCS | 1 | Rolling 60d notice · auto-renews | 10 Oct 2026 in 46d | 11 May 2027 | £1,927.02 1 x £1,927.02 | Due in 90 days | |
| 12166 TEL3CX | Telephony | 3CX Hosted PBX 3CX | 1 | 36 months 90d notice | 08 Apr 2027 in 226d | — | £1,245.66 1 x £1,245.66 | Scheduled |
Annual value by service line
Active contracts only
Managed support£7,874.92
Backup and DR£1,927.02
Telephony£1,245.66
Endpoint protection£331.17
Email security£127.1
Software support£95
Next twelve months
Renewal dates in order
- 04 SepESET PROTECT AdvancedEndpoint protection10d
- 06 OctM J M Kwickstock LicenceSoftware support42d
- 10 OctRansomware Recovery SupportBackup and DR46d
- 18 NovHornetSecurity 365 T P BusinessEmail security85d
- 08 Apr3CX Hosted PBXTelephony226d
- 24 AprHardware Quarterly ContractManaged support242d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.