Support agreementManaged contractCovered by a managed support agreement with an agreed SLA.
View contracts and renewals →Total assets
67
57 in service
Beyond expected life
10
Thresholds configurable per class
Unsupported OS
0
Out-of-support operating systems
Warranty expired
30
4 expiring within 90 days
On contract
49
86% of in-service machines
Maintenance a year
£5,344.92
£1,336.23 per invoice · quarterly
Not billed
£1,580
8 in-service machines off maintenance
Maintenance reconciliation
Contract 9874 · HARQ · billed quarterly
On maintenance
49
billed £1,336.23 per invoice
Annualised
£5,344.92
£5,125 at standard rates
In service, off maintenance
8
£1,580 a year at standard rates
Correctly excluded
10
Spare, retired or awaiting disposal
8 machines are in service without maintenance cover. At standard rates that is £1,580 a year not being billed. Figures come from the hardware register; the invoiced total ties to the contract amount.
Type breakdown
In-service assets
57
in service
- Laptop23
- Desktop12
- Thin Client9
- Mobile4
- Firewall3
- Server2
- Wireless AP2
- Printer1
- Switch1
Age profile
In-service assets grouped by age band
Expected lifecycle: Laptop 4y · Desktop 5y · Server 6y · Printer 7y · Firewall 5y · Switch 7y · Wireless AP 6y · Thin Client 6y · Mobile 3y
Operating system distribution
Computers and servers in service
Additions in period
Assets recorded by purchase or install date
| Asset | Type | Assigned to | Site | Operating system | Purchased | Warranty |
|---|---|---|---|---|---|---|
| Dell Latitude 5440 OAK029-AST-0001 · DE173722A | Laptop | Rhys Chandra | Remote | Windows 10 Pro 22H2 | 23 Oct 2016 | Expired 23 Oct 2018 |
| Apple MacBook Air M2 OAK029-AST-0002 · AP216133D | Laptop | Imogen Barnes | Branch | macOS 13 | 16 May 2026 | In warranty 15 May 2030 |
| Apple MacBook Pro 14 OAK029-AST-0003 · AP556673B | Laptop | Nadia Barnes | Branch | macOS 13 | 29 Jan 2021 | Expired 29 Jan 2024 |
| Dell Latitude 5440 OAK029-AST-0004 · DE906697C | Laptop | Rhys Delaney | Head Office | Windows 10 Pro 22H2 | 06 Jul 2017 | Expired 06 Jul 2018 |
| Dell Latitude 5440 OAK029-AST-0005 · DE947205B | Laptop | Freya Chandra | Branch | Windows 11 Pro 24H2 | 25 Apr 2025 | In warranty 24 Apr 2028 |
| Dell Latitude E7470 OAK029-AST-0006 · DE478394D | Laptop | Hana Vaughan | Head Office | Windows 10 Pro 22H2 | 10 Nov 2022 | Expired 10 Nov 2023 |
| Dell Latitude E7470 OAK029-AST-0007 · DE217692C | Laptop | Olivia Beckett | Head Office | Windows 11 Pro 24H2 | 15 Feb 2024 | Expired 14 Feb 2026 |
| HP EliteBook 840 G9 OAK029-AST-0008 · HP567965B | Laptop | Nia Ashby | Head Office | Windows 10 Pro 22H2 | 26 Apr 2020 | Expired 26 Apr 2023 |
| HP ProBook 450 G6 OAK029-AST-0009 · HP854512C | Laptop | Arthur Okonkwo | Head Office | Windows 11 Pro 23H2 | 29 Dec 2024 | In warranty 29 Dec 2027 |
| Dell Latitude 7420 OAK029-AST-0010 · DE196931B | Laptop | Arthur Fletcher | Branch | Windows 11 Pro 24H2 | 25 Nov 2022 | In warranty 24 Nov 2026 |
| HP EliteBook 840 G9 OAK029-AST-0011 · HP961886D | Laptop | Dominic Ives | Head Office | Windows 11 Pro 24H2 | 21 Mar 2023 | Expired 20 Mar 2025 |
| HP ProBook 450 G6 OAK029-AST-0012 · HP797836D | Laptop | Rhys Delaney | Head Office | Windows 11 Pro 24H2 | 08 Nov 2024 | Expired 08 Nov 2025 |
| Dell Latitude E7470 OAK029-AST-0013 · DE837588B | Laptop | George Okonkwo | Head Office | Windows 11 Pro 24H2 | 11 Sep 2024 | Expiring soon 11 Sep 2026 |
| HP ProBook 450 G6 OAK029-AST-0014 · HP267822C | Laptop | Imogen Delaney | Head Office | Windows 11 Pro 24H2 | 05 Dec 2022 | Expired 05 Dec 2023 |
| HP EliteBook 840 G9 OAK029-AST-0015 · HP832363D | Laptop | Nadia Barnes | Branch | Windows 11 Pro 23H2 | 05 Oct 2022 | Expired 04 Oct 2024 |
| Apple MacBook Pro 14 OAK029-AST-0016 · AP282485C | Laptop | Gareth Nkemelu | Remote | macOS 15 | 26 Mar 2023 | Expired 25 Mar 2024 |
| Apple MacBook Pro 14 OAK029-AST-0017 · AP220861A | Laptop | Olivia Ives | Site 2 | macOS 13 | 05 Aug 2017 | Expired 04 Aug 2020 |
| Apple MacBook Pro 14 OAK029-AST-0018 · AP958599B | Laptop | Nadia Marsh | Head Office | macOS 14 | 14 Dec 2025 | In warranty 13 Dec 2029 |
| Apple MacBook Air M2 OAK029-AST-0019 · AP209074A | Laptop | Nadia Barnes | Head Office | macOS 15 | 31 Oct 2024 | In warranty 31 Oct 2027 |
| Dell Latitude E7470 OAK029-AST-0020 · DE677346C | Laptop | Dominic Haines | Branch | Windows 11 Pro 24H2 | 11 Dec 2023 | In warranty 10 Dec 2026 |
| Dell Latitude 7420 OAK029-AST-0021 · DE218412C | Laptop | Imogen Barnes | Remote | Windows 10 Pro 22H2 | 25 Apr 2021 | Expired 24 Apr 2025 |
| Dell Latitude 7420 OAK029-AST-0022 · DE518784B | Laptop | Kofi Ives | Head Office | Windows 11 Pro 24H2 | 24 Feb 2024 | In warranty 23 Feb 2028 |
| Dell Latitude 7420 OAK029-AST-0023 · DE231342D | Laptop | Omar Jameson | Remote | Windows 11 Pro 24H2 | 22 Aug 2022 | Expired 21 Aug 2024 |
| HP EliteBook 840 G9 OAK029-AST-0024 · HP171145A | Laptop | Bethan Okonkwo | Head Office | Windows 11 Pro 24H2 | 02 Apr 2023 | Expired 01 Apr 2025 |
| Dell Latitude 7420 OAK029-AST-0025 · DE688504B | Laptop | Rhys Delaney | Remote | Windows 11 Pro 24H2 | 28 Apr 2026 | In warranty 27 Apr 2029 |
| Dell Latitude 5440 OAK029-AST-0026 · DE853583A | Laptop | Amelia Jameson | Head Office | Windows 11 Pro 24H2 | 16 Jan 2023 | Expired 15 Jan 2025 |
| Apple MacBook Pro 14 OAK029-AST-0027 · AP457659B | Laptop | Oscar Barnes | Head Office | macOS 13 | 05 May 2021 | Expired 04 May 2024 |
| Dell Latitude 7420 OAK029-AST-0028 · DE149187D | Laptop | Imogen Barnes | Remote | Windows 11 Pro 23H2 | 07 Apr 2026 | In warranty 06 Apr 2029 |
| Lenovo ThinkCentre M70q OAK029-AST-0029 · LE249584A | Desktop | Sophia Ashby | Branch | Windows 11 Pro 24H2 | 09 Jun 2026 | In warranty 08 Jun 2028 |
| Dell OptiPlex 3050 OAK029-AST-0030 · DE956083C | Desktop | Jasmine Mensah | Head Office | Windows 11 Pro 24H2 | 06 Nov 2025 | Expiring soon 06 Nov 2026 |
| HP ProDesk 400 G7 OAK029-AST-0031 · HP992878D | Desktop | Grace Vaughan | Head Office | Windows 10 Pro 22H2 | 29 Nov 2024 | In warranty 29 Nov 2027 |
| Dell OptiPlex 3050 OAK029-AST-0032 · DE162392B | Desktop | George Mensah | Branch | Windows 11 Pro 24H2 | 09 Jun 2025 | In warranty 08 Jun 2028 |
| HP ProDesk 400 G7 OAK029-AST-0033 · HP341522C | Desktop | Amelia Mensah | Head Office | Windows 11 Pro 24H2 | 14 Jul 2026 | In warranty 13 Jul 2028 |
| Dell OptiPlex 3050 OAK029-AST-0034 · DE937402A | Desktop | Amelia Mensah | Head Office | Windows 11 Pro 24H2 | 08 Dec 2025 | In warranty 07 Dec 2028 |
| Lenovo ThinkCentre M70q OAK029-AST-0035 · LE262923A | Desktop | Hana Barnes | Branch | Windows 11 Pro 24H2 | 08 Jun 2023 | Expired 07 Jun 2025 |
| Dell OptiPlex 7010 OAK029-AST-0036 · DE555575C | Desktop | Imogen Ferris | Site 2 | Windows 10 Pro 22H2 | 19 Dec 2023 | Expired 18 Dec 2025 |
| Dell OptiPlex 7010 OAK029-AST-0037 · DE679800B | Desktop | Nadia Barnes | Head Office | Windows 10 Pro 21H2 | 18 Mar 2026 | In warranty 17 Mar 2029 |
| Lenovo ThinkCentre M70q OAK029-AST-0038 · LE925171B | Desktop | Noah Ashby | Remote | Windows 11 Pro 24H2 | 31 Dec 2025 | In warranty 31 Dec 2026 |
| Dell OptiPlex 3050 OAK029-AST-0039 · DE723794B | Desktop | Amelia Jameson | Site 2 | Windows 10 Pro 21H2 | 07 Nov 2021 | Expired 06 Nov 2025 |
| HP ProDesk 400 G7 OAK029-AST-0040 · HP748881A | Desktop | Farrah Jameson | Head Office | Windows 10 Pro 21H2 | 10 Dec 2025 | In warranty 10 Dec 2026 |
| HP ProDesk 400 G7 OAK029-AST-0041 · HP710576C | Desktop | Gareth Kowalski | Head Office | Windows 11 Pro 24H2 | 21 Aug 2025 | Expired 21 Aug 2026 |
| HP ProDesk 400 G7 OAK029-AST-0042 · HP199727A | Desktop | Dominic Kowalski | Branch | Windows 10 Pro 22H2 | 16 Sep 2025 | In warranty 15 Sep 2028 |
| Samsung Galaxy A54 OAK029-AST-0043 · SA767819A | Mobile | Kofi Vaughan | Head Office | iOS 18 | 21 Oct 2025 | Expiring soon 21 Oct 2026 |
| Samsung Galaxy S23 OAK029-AST-0044 · SA497780B | Mobile | Chloe Okonkwo | Head Office | iOS 18 | 14 Jul 2026 | In warranty 13 Jul 2030 |
| Apple iPhone 12 OAK029-AST-0045 · AP341132A | Mobile | Rhys Delaney | Remote | Android 13 | 13 Feb 2020 | Expired 12 Feb 2024 |
| Apple iPhone 12 OAK029-AST-0046 · AP474112B | Mobile | Farrah Jameson | Head Office | Android 14 | 26 Sep 2022 | Expired 25 Sep 2024 |
| Apple iPhone 12 OAK029-AST-0047 · AP819944D | Mobile | Grace Whitfield | Head Office | iOS 18 | 29 Dec 2023 | In warranty 28 Dec 2026 |
| HP t640 OAK029-AST-0048 · HP512902B | Thin Client | Arthur Beckett | Remote | Windows 10 IoT | 20 Aug 2025 | In warranty 20 Aug 2027 |
| IGEL UD3 OAK029-AST-0049 · IG768889D | Thin Client | Marcus Okafor | Head Office | ThinPro | 19 Aug 2022 | Expired 18 Aug 2025 |
| Dell Wyse 5070 OAK029-AST-0050 · DE173758A | Thin Client | Henry Chandra | Branch | ThinPro | 21 Oct 2023 | Expiring soon 20 Oct 2026 |
| Dell Wyse 5070 OAK029-AST-0051 · DE266208B | Thin Client | Dominic Kowalski | Head Office | ThinPro | 19 Mar 2026 | In warranty 18 Mar 2029 |
| HP t640 OAK029-AST-0052 · HP559071C | Thin Client | Chloe Haines | Site 2 | Windows 10 IoT | 06 May 2025 | Expired 06 May 2026 |
| HP t640 OAK029-AST-0053 · HP794214B | Thin Client | Gareth Kowalski | Head Office | Windows 10 IoT | 02 Jul 2017 | Expired 01 Jul 2020 |
| Dell Wyse 5070 OAK029-AST-0054 · DE466152B | Thin Client | Nia Ashby | Head Office | ThinPro | 29 Oct 2025 | Expiring soon 29 Oct 2026 |
| IGEL UD3 OAK029-AST-0055 · IG659002A | Thin Client | Imogen Ferris | Branch | ThinPro | 02 Apr 2026 | In warranty 01 Apr 2028 |
| Dell Wyse 5070 OAK029-AST-0056 · DE628354B | Thin Client | Isla Fletcher | Head Office | ThinPro | 19 Oct 2024 | In warranty 18 Oct 2028 |
| HP t640 OAK029-AST-0057 · HP725920B | Thin Client | Farrah Pritchard | Head Office | ThinPro | 15 Sep 2022 | Expired 15 Sep 2023 |
| Dell PowerEdge R750 OAK029-AST-0058 · DE715181A | Server | Head Office | Windows Server 2022 | 26 Aug 2023 | In warranty 24 Aug 2028 | |
| HPE ProLiant DL380 Gen10 OAK029-AST-0059 · HP238454D | Server | Branch | Windows Server 2022 | 28 Jun 2023 | In warranty 27 Jun 2027 | |
| Brother MFC-L8690 OAK029-AST-0060 · BR516690D | Printer | Head Office | Embedded firmware | 24 Mar 2025 | Expired 24 Mar 2026 | |
| WatchGuard T85-W OAK029-AST-0061 · WA898107C | Firewall | Remote | FortiOS 7.4 | 01 Jun 2023 | Expired 31 May 2025 | |
| Draytek Vigor 2927 OAK029-AST-0062 · DR417119B | Firewall | Branch | Fireware 12.10 | 31 Jul 2022 | Expired 30 Jul 2026 | |
| Fortinet FortiGate 60F OAK029-AST-0063 · FO915231D | Firewall | Head Office | Fireware 12.10 | 26 Dec 2024 | Expired 26 Dec 2025 | |
| Cisco CBS350-24P OAK029-AST-0064 · CI701610D | Switch | Head Office | Managed firmware | 23 Jun 2023 | In warranty 22 Jun 2027 | |
| HPE Aruba 2530 OAK029-AST-0065 · HP929869A | Switch | Site 2 | Managed firmware | 15 Mar 2022 | Expired 15 Mar 2023 | |
| Ubiquiti U6-Pro OAK029-AST-0066 · UB301319B | Wireless AP | Site 2 | UniFi 8.x | 05 Oct 2023 | Expired 04 Oct 2025 | |
| Ubiquiti U6-Pro OAK029-AST-0067 · UB305119B | Wireless AP | Site 2 | UniFi 8.x | 10 Jan 2025 | Expired 10 Jan 2026 |
Contract cover by asset type
In-service machines, split by whether DCS is contracted to support them
| Asset type | In service | On contract | Not on contract | Cover |
|---|---|---|---|---|
| Laptop | 23 | 19 | 4 | 83% |
| Desktop | 12 | 11 | 1 | 92% |
| Server | 2 | 0 | 2 | 0% |
| Printer | 1 | 1 | 0 | 100% |
| Firewall | 3 | 3 | 0 | 100% |
| Switch | 1 | 1 | 0 | 100% |
| Wireless AP | 2 | 2 | 0 | 100% |
| Thin Client | 9 | 9 | 0 | 100% |
| Mobile | 4 | 3 | 1 | 75% |
iHow lifecycle findings are raisedShow
Expected life is configurable per asset class, so a server, printer and laptop are not judged the same way. A missing security-agent signal is a review item only — confirm what the customer already has before proposing an alternative.