Support agreementTime and materialsSupport is billed by the hour. No SLA commitment and no proactive cover.
View contracts and renewals →Total assets
13
10 in service
Beyond expected life
0
Thresholds configurable per class
Unsupported OS
0
Out-of-support operating systems
Warranty expired
3
0 expiring within 90 days
On contract
6
60% of in-service machines
Maintenance a year
£570.57
£570.57 per invoice · annual
Not billed
£600
4 in-service machines off maintenance
Maintenance reconciliation
Contract 11149 · PRO104 · billed annual
On maintenance
6
billed £570.57 per invoice
Annualised
£570.57
£545 at standard rates
In service, off maintenance
4
£600 a year at standard rates
Correctly excluded
3
Spare, retired or awaiting disposal
4 machines are in service without maintenance cover. At standard rates that is £600 a year not being billed. Figures come from the hardware register; the invoiced total ties to the contract amount.
Type breakdown
In-service assets
10
in service
- Printer2
- Switch2
- Wireless AP2
- Laptop1
- Desktop1
- Mobile1
- Server1
Age profile
In-service assets grouped by age band
Expected lifecycle: Laptop 4y · Desktop 5y · Server 6y · Printer 7y · Firewall 5y · Switch 7y · Wireless AP 6y · Thin Client 6y · Mobile 3y
Operating system distribution
Computers and servers in service
Additions in period
Assets recorded by purchase or install date
No additions recorded in this period.
| Asset | Type | Assigned to | Site | Operating system | Purchased | Warranty |
|---|---|---|---|---|---|---|
| Apple MacBook Air M2 OXB120-AST-0001 · AP875537D | Laptop | Lena Jameson | Site 2 | macOS 15 | 08 Feb 2023 | Expired 08 Feb 2024 |
| Apple MacBook Pro 14 OXB120-AST-0002 · AP538222A | Laptop | Theo Haines | Remote | macOS 15 | 23 Jan 2023 | Expired 22 Jan 2025 |
| Dell OptiPlex 7010 OXB120-AST-0003 · DE582875C | Desktop | Theo Haines | Branch | Windows 11 Pro 24H2 | 03 Jun 2025 | In warranty 02 Jun 2028 |
| Samsung Galaxy S23 OXB120-AST-0004 · SA936169C | Mobile | Dominic Ives | Head Office | iOS 17 | 29 Nov 2025 | In warranty 29 Nov 2027 |
| HPE ProLiant DL380 Gen10 OXB120-AST-0005 · HP832555D | Server | Branch | Windows Server 2022 | 25 Feb 2025 | In warranty 25 Feb 2028 | |
| HP LaserJet M480 OXB120-AST-0006 · HP564250C | Printer | Head Office | Embedded firmware | 08 May 2025 | In warranty 08 May 2027 | |
| Brother MFC-L8690 OXB120-AST-0007 · BR131476D | Printer | Remote | Embedded firmware | 21 Apr 2023 | Expired 20 Apr 2026 | |
| Draytek Vigor 2927 OXB120-AST-0008 · DR214337B | Firewall | Remote | DrayOS 4.4 | 28 Apr 2020 | Expired 28 Apr 2021 | |
| Draytek Vigor 2927 OXB120-AST-0009 · DR330338A | Firewall | Head Office | Fireware 12.10 | 15 Nov 2022 | Expired 14 Nov 2025 | |
| Netgear GS724T OXB120-AST-0010 · NE207932D | Switch | Head Office | Managed firmware | 20 Jan 2025 | In warranty 20 Jan 2028 | |
| Netgear GS724T OXB120-AST-0011 · NE477301D | Switch | Remote | Managed firmware | 23 Oct 2025 | In warranty 23 Oct 2027 | |
| Ubiquiti U6-Pro OXB120-AST-0012 · UB199672C | Wireless AP | Head Office | Vendor firmware | 16 Feb 2021 | Expired 16 Feb 2022 | |
| Ubiquiti U6-Pro OXB120-AST-0013 · UB612913C | Wireless AP | Head Office | UniFi 8.x | 17 Jul 2025 | In warranty 16 Jul 2028 |
Contract cover by asset type
In-service machines, split by whether DCS is contracted to support them
| Asset type | In service | On contract | Not on contract | Cover |
|---|---|---|---|---|
| Laptop | 1 | 1 | 0 | 100% |
| Desktop | 1 | 1 | 0 | 100% |
| Server | 1 | 0 | 1 | 0% |
| Printer | 2 | 1 | 1 | 50% |
| Switch | 2 | 2 | 0 | 100% |
| Wireless AP | 2 | 1 | 1 | 50% |
| Mobile | 1 | 0 | 1 | 0% |
iHow lifecycle findings are raisedShow
Expected life is configurable per asset class, so a server, printer and laptop are not judged the same way. A missing security-agent signal is a review item only — confirm what the customer already has before proposing an alternative.