Support agreementTime and materialsOXB120-AGR482
Support is billed by the hour. No SLA commitment and no proactive cover.
Customer since06 Mar 2025Response SLANo SLARate£110/hrNotice—Machines on contract6 of 10
4 in-service machines are not on a contractSee which machines →
Contract position
5 contract records for OXB120Active contracts
5
0 expired or cancelled
Annual contract value
£3,972.44
Active lines only
Renewals within 90 days
2
£3,281.96
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9721 ADO076 | Microsoft 365 licences | Adobe Acrobat Pro Enterprise Adobe | 5 seats | 12 months 90d notice | 06 Oct 2026 in 42d | 09 Feb 2027 | £574.25 5 x £114.85 | Due in 90 days | |
| 10179 CYB003 | Endpoint protection | Patch Manager PC Ann Subscription DCS | 4 seats | Rolling 90d notice · auto-renews | 29 Jul 2027 in 338d | — | £30.36 4 x £7.59 | Scheduled | |
| 10529 CYB005 | Email security | Cyber Security Awareness inc GDPR DCS | 1 | Rolling 60d notice · auto-renews | 05 Oct 2026 in 41d | 10 Mar 2027 | £2,707.71 1 x £2,707.71 | Due in 90 days | |
| 10955 AVO001 | Backup and DR | Amber Vault M365 Backup / Mailbox DCS | 5 seats | Rolling 90d notice · auto-renews | 31 May 2027 in 279d | — | £89.55 5 x £17.91 · 5% off | Scheduled | |
| 11149 PRO104 | Hardware maintenance | DCS EHC ML350 G9 24 x 7 DCS Covers 6 machines · 4 in service and off it → | 6 | Rolling 90d notice · auto-renews | 26 Mar 2027 in 213d | — | £570.57 6 x £95.1 | Scheduled |
Annual value by service line
Active contracts only
Email security£2,707.71
Microsoft 365 licences£574.25
Hardware maintenance£570.57
Backup and DR£89.55
Endpoint protection£30.36
Next twelve months
Renewal dates in order
- 05 OctCyber Security Awareness inc GDPREmail security41d
- 06 OctAdobe Acrobat Pro EnterpriseMicrosoft 365 licences42d
- 26 MarDCS EHC ML350 G9 24 x 7Hardware maintenance213d
- 31 MayAmber Vault M365 Backup / MailboxBackup and DR279d
- 29 JulPatch Manager PC Ann SubscriptionEndpoint protection338d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.