Support agreementManaged contractOXB399-AGR441
Covered by a managed support agreement with an agreed SLA.
Customer since12 Sep 2021Response SLA1 hourRateIncludedNotice30 daysMachines on contract35 of 37
2 in-service machines are not on a contractSee which machines →
Contract position
7 contract records for OXB399Active contracts
6
1 expired or cancelled
Annual contract value
£15,077.19
Active lines only
Renewals within 90 days
0
£0
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9548 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 35 machines · 2 in service and off it → | 35 | 36 months 30d notice | 05 Jul 2027 in 314d | 15 Jan 2028 | £4,286 £1,071.5 quarterly | Scheduled | |
| 10007 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 31 seats | 12 months 60d notice | 07 Jul 2027 in 316d | — | £4,063.79 31 x £131.09 | Scheduled | |
| 10406 SOFLA | Software support | Bespoke Software Support Contract DCS Covers 7 modules · 3 off it → | 2 | 36 months 30d notice · auto-renews | 14 Apr 2027 in 232d | — | £3,879.4 2 x £1,939.7 · 5% off | Scheduled | |
| 11040 ESE047 | Endpoint protection | ESET PROTECT Advanced ESET | 30 seats | 12 months 90d notice | 10 Aug 2027 in 350d | — | £102.9 30 x £3.43 | Scheduled | |
| 11344 HOR002 | Email security | Hornetsecurity Advanced Threat Protection Hornetsecurity | 36 seats | 36 months 60d notice · auto-renews | 20 Mar 2027 in 207d | 04 Sep 2027 | £131.76 36 x £3.66 | Scheduled | |
| 11934 TELMTP | Telephony | Microsoft Teams Phone Microsoft | 36 seats | 36 months 30d notice | 28 Mar 2026 150d ago | — | £0 36 x £0 | Terminated 28 Mar 2026 | |
| 11970 DEL003 | Hardware maintenance | Dell ProSupport - 3 year Dell | 2 | Rolling 60d notice · auto-renews | 14 Jul 2027 in 323d | — | £2,613.34 2 x £1,306.67 | Scheduled |
Annual value by service line
Active contracts only
Managed support£4,286
Microsoft 365 licences£4,063.79
Software support£3,879.4
Hardware maintenance£2,613.34
Email security£131.76
Endpoint protection£102.9
Next twelve months
Renewal dates in order
- 20 MarHornetsecurity Advanced Threat ProtectionEmail security207d
- 14 AprBespoke Software Support ContractSoftware support232d
- 05 JulHardware Quarterly ContractManaged support314d
- 07 JulMicrosoft 365 Business StandardMicrosoft 365 licences316d
- 14 JulDell ProSupport - 3 yearHardware maintenance323d
- 10 AugESET PROTECT AdvancedEndpoint protection350d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.