Software position
10 licensed products on the registerProducts
10
7 on a support contract
Not on contract
3
£320 a year at listed rates
Annual support value
£845
Contract 10406 · SOFLA
Support calls
6
£131.25 chargeable
Software register
What the customer is licensed for, and what DCS supports
| Code | Product | Licence ref | Installed on | Support | Annual amount |
|---|---|---|---|---|---|
| O3SFO | Opera 3 System Foundation | T98344 | Server - Ap-Host | On contract 10406 | £80 |
| O3NUS | Opera 3 Current Users | T48580 | Terminal server | On contract 10406 | £40 |
| O3SAL | Opera 3 Sales Ledger Version 8.7.0 | T77273 | Server - Sql1 | On contract 10406 | £150 |
| O3PUR | Opera 3 Purchase Ledger | T26329 | Server - Sql1 | Not on contract | — |
| O3NOM | Opera 3 Nominal Ledger | T74561 | Workstations | On contract 10406 | £80 |
| O3INV | Opera 3 Invoicing Version 3.3.12 | T14974 | Server - Sql1 | On contract 10406 | £60 |
| O3POP | Opera 3 Purchase Order Processing Version 11.5.9 | T35492 | Server - Sql1 | Not on contract | — |
| O3SCT | Opera 3 Stock Control Version 7.9.11 | T57052 | Server - Ap-Host | On contract 10406 | £375 |
| O3COS | Opera 3 Costing | T25040 | Workstations | Not on contract | — |
| O3PAY | Opera 3 Payroll & HR Version 9.8.18 | T69603 | Terminal server | On contract 10406 | £60 |
Calls by product
Where software support time goes
Recent software calls
Logged against the product, not a machine
- £18.75Purchase order print alignmentOpera 3 Purchase Order Processing · Kelly Gregory · 30 May 2026
- £112.5User locked out of the payroll companyOpera 3 Costing · Julie Herbert · 08 Feb 2026
- On contractStock take variance queryOpera 3 Sales Ledger · Anne-Marie Cable · 10 Dec 2025
- On contractBackup of the data directory verifiedOpera 3 Payroll & HR · Kelly Gregory · 31 Jul 2025
- On contractYear end routine walkthroughOpera 3 Payroll & HR · Karen Taylor · 07 Apr 2025
- On contractReport layout change requestedOpera 3 Payroll & HR · Stacey Thomas · 01 Oct 2024
iHow software support is countedShow
Software calls are logged against the licensed product rather than a machine, and are kept out of the hardware SLA figures — they have their own contract and their own response expectations. A product with no support contract is recorded as such rather than assumed to be unsupported.