Showing this year · figures use the latest valid snapshot in the period.
Microsoft 365
Latest snapshot 23 Aug 2026Active users
171
9 disabled · 7 guests
Assigned licences
157
87% of 180 purchased
Available licences
23
Assignable without purchase
M365 active usage
80%
137 of 171 enabled users
Service and health
Support, contract and asset data from the DCS APIAssets in service
137
42 over four years old
Renewals in 90 days
0
Nothing due in the window
Open support workload
9
210 eligible records in period
Average response
4.5 hr
77 quote, project and install records excluded
Not billed a year
£17,165
137 machines and 1 modules off contract
Customer health
66Needs review▼ 5
User count trend
01 Jan 2026 – 25 Aug 2026 · latest snapshot in each month
+8 in period (+4.7%)
Snapshot measure. Values are not summed across buckets. Source: Microsoft Graph, collected weekly.
Licence mix
Assigned licences at 23 Aug 2026
157
assigned
- Business Premium46
- Project Plan 345
- Exchange Online P166
Microsoft 365 adoption trend
Share of enabled users active in each period
Microsoft usage reports can lag by up to 48 hours.
Licence utilisation
Assigned against purchased, by product
Support volume trend
Event measure, summed per bucket
77 excluded records
Excluded records are shown for volume context only and never affect response, resolution or SLA figures.
Asset age profile
In-service assets by age band
Expected lifecycle thresholds are configurable per asset class.