Support agreementManaged contractPAD810-AGR364
Covered by a managed support agreement with an agreed SLA.
Customer since08 Jan 2022Response SLA1 hourRateIncludedNotice30 daysMachines on contract217 of 225
8 in-service machines are not on a contractSee which machines →
Contract position
9 contract records for PAD810Active contracts
9
0 expired or cancelled
Annual contract value
£94,217.27
Active lines only
Renewals within 90 days
3
£14,947.55
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9823 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 217 machines · 8 in service and off it → | 217 | 12 months 30d notice | 18 Aug 2027 in 358d | — | £27,654.44 £6,913.61 quarterly | Scheduled | |
| 9995 DCSRMS | Managed support | Annual DCS Remote Server Monitoring DCS | 1 | Rolling 60d notice · auto-renews | 01 Jan 2027 in 129d | — | £1,496.27 1 x £1,496.27 | Scheduled | |
| 10539 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 345 seats | Rolling 60d notice · auto-renews | 12 Aug 2027 in 352d | 24 Jan 2028 | £46,519.8 345 x £134.84 | Scheduled | |
| 11110 SOFT | Software support | Software Annual Contract DCS Covers 4 modules · 1 off it → | 4 | 12 months 30d notice | 18 Nov 2026 in 85d | 17 Apr 2027 | £650 4 x £162.5 | Due in 90 days | |
| 11258 CYB002 | Endpoint protection | Patch Manager Servers Ann Subscription DCS | 345 seats | 36 months 60d notice | 15 Feb 2027 in 174d | 04 Jul 2027 | £1,521.45 345 x £4.41 | Scheduled | |
| 11835 HOR004 | Email security | HornetSecurity 365 T P Business Hornetsecurity | 270 seats | 36 months 30d notice · auto-renews | 19 Feb 2027 in 178d | — | £596.7 270 x £2.21 | Scheduled | |
| 12339 AVO001 | Backup and DR | Amber Vault M365 Backup / Mailbox DCS | 340 seats | 12 months 30d notice · auto-renews | 25 Oct 2026 in 61d | — | £9,475.8 340 x £27.87 | Due in 90 days | |
| 12575 CON500 | Connectivity | Leased line 500Mb Zen | 3 | 36 months 30d notice · auto-renews | 12 Nov 2026 in 79d | — | £4,821.75 3 x £1,607.25 | Due in 90 days | |
| 13126 PRO104 | Hardware maintenance | DCS EHC ML350 G9 24 x 7 DCS | 7 | 36 months 90d notice | 17 Dec 2026 in 114d | 24 Mar 2027 | £1,481.06 7 x £211.58 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£46,519.8
Managed support£29,150.71
Backup and DR£9,475.8
Connectivity£4,821.75
Endpoint protection£1,521.45
Hardware maintenance£1,481.06
Software support£650
Email security£596.7
Next twelve months
Renewal dates in order
- 25 OctAmber Vault M365 Backup / MailboxBackup and DR61d
- 12 NovLeased line 500MbConnectivity79d
- 18 NovSoftware Annual ContractSoftware support85d
- 17 DecDCS EHC ML350 G9 24 x 7Hardware maintenance114d
- 01 JanAnnual DCS Remote Server MonitoringManaged support129d
- 15 FebPatch Manager Servers Ann SubscriptionEndpoint protection174d
- 19 FebHornetSecurity 365 T P BusinessEmail security178d
- 12 AugMicrosoft 365 Business StandardMicrosoft 365 licences352d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.