Customer master data
Immutable internal identity with external mapping keys
| Internal CustomerId | cus_pad810 Primary key — never changes |
| Account number | PAD810 Links to ticketing and SQL |
| Display name | Padgate Plastics Solutions |
| Primary domain | padgateplastics.co.uk Microsoft tenant mapping aid |
| Tenant ID | pad810-4433-4f2a-9c31-626270 |
| SQL external key | PAD810 |
| Account manager | Rachel Byrne |
| Status | Active |
| Created | 06 Feb 2023 |
Connection and collection
Authentication mode is independent of the data model
| Auth method | Tenant app consent |
| Relationship state | active Expiry 17 Jun 2027 |
| Last successful sync | 28 Jul 2026 06:00 UTC 4 weeks ago |
| Last attempt | 24 Aug 2026 09:00 UTC Result: partial |
| M365 data quality | Partial |
| SQL data quality | Healthy Mapped to the DCS API |
| Schedule | Weekly — users, licences, usage reports Configurable per dataset and customer |
Connection changes require the administrator role.
Branding
Saved once and reused automatically for future dashboards and packs
Editable
Customer logo
PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.
Meeting pack preview
Padgate Plastics Solutions
Saved branding is applied to this customer's dashboard, exports and every future meeting pack.
Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.
Customer contacts
Who to speak to. Used for meeting invitations and pipeline follow-up.
| Name | Role | Phone | Notes | |
|---|---|---|---|---|
| Alfie RowleyPrimary | Managing Director | [email protected] | 01728 451778 | Decision maker for spend |
| Idris Pritchard | Finance Manager | [email protected] | 01882 219170 | Handles purchase orders and renewals |
| Jack Halstead | IT Coordinator | [email protected] | 01901 675632 | Internal technical contact |
Prototype controls
Demo-only switches for showing how the phases differ
PAD810 is mapped to the DCS API in this demo, so support and asset data appear when Phase 2 is on.