Skip to content
DCS
PR

Pannal Care Ltd

PAN417ActiveNo agreement

pannalcare.co.uk · Healthcare · Account manager Tom Whitfield

Microsoft 365Healthy3 days agoSupport & assets (SQL)Partial26 hr ago

01 Jan 202625 Aug 2026 · month buckets · applies to every section

Customer timeline

Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.

  1. Microsoft 365 sync successSync
    Datasets: users, licences, usage reports. Auth mode app-consent.
    22 Aug 2026
  2. Support Review pack generatedReports
    Generated by Priya Raman · customer-facing classification.
    07 Aug 2026
  3. Finding raised: MFA registration at 76% of enabled usersAlerts
    Identity security · warning · SEC-MFA-COVERAGE
    07 Aug 2026
  4. Pipeline: SharePoint intranet build — Meeting OrganisedOpportunities
    Owner Alex Vokes. Quote prepared. Next with Account Manager.
    23 Jul 2026
  5. Added 8 licencesLicensing
    Purchased total 38 → 46.
    05 Jul 2026
  6. Technical Review pack generatedReports
    Generated by Tom Whitfield · customer-facing classification.
    11 Jun 2026
  7. Finding raised: Email security is not on a DCS contractAlerts
    Security validation · information · CON-NO-EMAIL-SECURITY
    03 Jun 2026
  8. Finding raised: Endpoint protection is not on a DCS contractAlerts
    Security validation · warning · CON-NO-ENDPOINT-PROTECTION
    23 May 2026
  9. Finding raised: 10 in-service assets are out of warrantyAlerts
    Device lifecycle · warning · AST-WARRANTY-EXPIRED
    17 May 2026
  10. Finding raised: Backup and DR is not on a DCS contractAlerts
    Security validation · information · CON-NO-BACKUP-AND-DR
    15 May 2026
  11. Finding raised: 18 assigned-capable licences unusedAlerts
    Licensing · information · LIC-UNDERUSED
    05 May 2026
  12. Added 3 licencesLicensing
    Purchased total 35 → 38.
    03 May 2026
  13. Technical Review pack generatedReports
    Generated by Priya Raman · customer-facing classification.
    30 Apr 2026
  14. Customer branding updatedSettings
    Logo and primary colour saved as the new default for future packs.
    15 Apr 2026
  15. Added 3 licencesLicensing
    Purchased total 32 → 35.
    29 Mar 2026
  16. 7 users added this monthUsers
    User count moved from 26 to 33.
    28 Mar 2026
  17. Added 5 licencesLicensing
    Purchased total 27 → 32.
    08 Mar 2026
  18. Support Review pack generatedReports
    Generated by Rachel Byrne · customer-facing classification.
    11 Feb 2026

Events in view

18 of 25 recorded events

iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.