Support agreementTime and materialsPAN518-AGR141
Support is billed by the hour. No SLA commitment and no proactive cover.
Customer since13 Mar 2021Response SLANo SLARate£110/hrNotice—Machines on contract0 of 47
47 in-service machines are not on a contractSee which machines →
Contract position
3 contract records for PAN518Active contracts
3
0 expired or cancelled
Annual contract value
£5,075.65
Active lines only
Renewals within 90 days
0
£0
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9597 M365BP | Microsoft 365 licences | Microsoft 365 Business Premium Microsoft | 43 seats | 12 months 90d notice · auto-renews | 04 Aug 2027 in 344d | 15 Nov 2027 | £4,373.96 43 x £101.72 | Scheduled | |
| 10096 CYB003 | Endpoint protection | Patch Manager PC Ann Subscription DCS | 46 seats | 36 months 30d notice · auto-renews | 16 Jun 2027 in 295d | 08 Oct 2027 | £341.32 46 x £7.42 | Scheduled | |
| 10555 ZRA1 | Backup and DR | Ransomware Recovery Support DCS | 1 | 12 months 90d notice | 06 May 2027 in 254d | — | £360.37 1 x £360.37 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£4,373.96
Backup and DR£360.37
Endpoint protection£341.32
Next twelve months
Renewal dates in order
- 06 MayRansomware Recovery SupportBackup and DR254d
- 16 JunPatch Manager PC Ann SubscriptionEndpoint protection295d
- 04 AugMicrosoft 365 Business PremiumMicrosoft 365 licences344d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.