Support agreementTime and materialsPEN360-AGR466
Support is billed by the hour. No SLA commitment and no proactive cover.
Customer since13 May 2024Response SLANo SLARate£125/hrNotice—Machines on contract0 of 54
54 in-service machines are not on a contractSee which machines →
Contract position
5 contract records for PEN360Active contracts
5
0 expired or cancelled
Annual contract value
£12,695.08
Active lines only
Renewals within 90 days
0
£0
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9775 ADO076 | Microsoft 365 licences | Adobe Acrobat Pro Enterprise Adobe | 42 seats | 36 months 90d notice · auto-renews | 09 Apr 2027 in 227d | 14 Oct 2027 | £8,957.34 42 x £213.27 | Scheduled | |
| 10278 SOFT | Software support | Software Annual Contract DCS Covers 9 modules · 2 off it → | 9 | 36 months 30d notice | 01 Jun 2027 in 280d | — | £1,185 9 x £131.67 | Scheduled | |
| 10675 CYB003 | Endpoint protection | Patch Manager PC Ann Subscription DCS | 40 seats | 36 months 30d notice | 14 Apr 2027 in 232d | — | £128.8 40 x £3.22 | Scheduled | |
| 10869 AVO100 | Backup and DR | M365 Amber Vault Storage per TB DCS | 1 | 36 months 90d notice | 17 Apr 2027 in 235d | — | £491.08 1 x £491.08 | Scheduled | |
| 11182 CON500 | Connectivity | Leased line 500Mb Zen | 1 | 36 months 60d notice | 26 Dec 2026 in 123d | 26 Mar 2027 | £1,932.86 1 x £1,932.86 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£8,957.34
Connectivity£1,932.86
Software support£1,271.08
Backup and DR£491.08
Endpoint protection£128.8
Next twelve months
Renewal dates in order
- 26 DecLeased line 500MbConnectivity123d
- 09 AprAdobe Acrobat Pro EnterpriseMicrosoft 365 licences227d
- 14 AprPatch Manager PC Ann SubscriptionEndpoint protection232d
- 17 AprM365 Amber Vault Storage per TBBackup and DR235d
- 01 JunSoftware Annual ContractSoftware support280d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.