Support agreementManaged contractCovered by a managed support agreement with an agreed SLA.
View contracts and renewals →Total assets
26
22 in service
Beyond expected life
5
Thresholds configurable per class
Unsupported OS
1
Out-of-support operating systems
Warranty expired
12
1 expiring within 90 days
On contract
21
95% of in-service machines
Maintenance a year
£3,003.24
£750.81 per invoice · quarterly
Not billed
£155
1 in-service machines off maintenance
Maintenance reconciliation
Contract 9503 · HARQ · billed quarterly
On maintenance
21
billed £750.81 per invoice
Annualised
£3,003.24
£2,935 at standard rates
In service, off maintenance
1
£155 a year at standard rates
Correctly excluded
4
Spare, retired or awaiting disposal
1 machines are in service without maintenance cover. At standard rates that is £155 a year not being billed. Figures come from the hardware register; the invoiced total ties to the contract amount.
Type breakdown
In-service assets
22
in service
- Laptop9
- Firewall3
- Server2
- Printer2
- Switch2
- Wireless AP2
- Desktop1
- Mobile1
Age profile
In-service assets grouped by age band
Expected lifecycle: Laptop 4y · Desktop 5y · Server 6y · Printer 7y · Firewall 5y · Switch 7y · Wireless AP 6y · Thin Client 6y · Mobile 3y
Operating system distribution
Computers and servers in service
Additions in period
Assets recorded by purchase or install date
| Asset | Type | Assigned to | Site | Operating system | Purchased | Warranty |
|---|---|---|---|---|---|---|
| HP ProBook 450 G6 QUA987-AST-0001 · HP540104C | Laptop | Dominic Ashby | Head Office | Windows 11 Pro 24H2 | 01 Oct 2021 | Expired 01 Oct 2023 |
| HP ProBook 450 G6 QUA987-AST-0002 · HP293055D | Laptop | Charlie Rowley | Head Office | Windows 11 Pro 24H2 | 23 Jan 2024 | In warranty 22 Jan 2027 |
| Lenovo ThinkPad T14 QUA987-AST-0003 · LE152140C | Laptop | Charlie Rowley | Head Office | Windows 10 Pro 22H2 | 05 Jan 2026 | In warranty 04 Jan 2030 |
| Dell Latitude 5440 QUA987-AST-0004 · DE759643D | Laptop | Jack Sowande | Branch | Windows 11 Pro 23H2 | 16 Jun 2023 | Expired 15 Jun 2025 |
| Apple MacBook Air M2 QUA987-AST-0005 · AP123374A | Laptop | Nadia Sinclair | Head Office | macOS 13 | 23 Sep 2025 | In warranty 22 Sep 2029 |
| Apple MacBook Pro 14 QUA987-AST-0006 · AP505768D | Laptop | Noah Mensah | Head Office | macOS 14 | 16 Dec 2024 | Expired 16 Dec 2025 |
| Lenovo ThinkPad T14 QUA987-AST-0007 · LE946816B | Laptop | George Fletcher | Remote | Windows 11 Pro 24H2 | 01 Apr 2022 | Expired 31 Mar 2025 |
| Apple MacBook Air M2 QUA987-AST-0008 · AP626571C | Laptop | Oscar Rowley | Head Office | macOS 13 | 04 Jul 2020 | Expired 04 Jul 2022 |
| Dell Latitude E7470 QUA987-AST-0009 · DE993711A | Laptop | Gareth Sowande | Head Office | Windows 11 Pro 23H2 | 06 Jul 2023 | In warranty 05 Jul 2027 |
| Apple MacBook Air M2 QUA987-AST-0010 · AP737220B | Laptop | Dominic Okonkwo | Head Office | macOS 15 | 01 Mar 2023 | Expired 28 Feb 2026 |
| HP ProDesk 400 G7 QUA987-AST-0011 · HP510545C | Desktop | Callum Okafor | Branch | Windows 10 Pro 21H2 | 20 May 2026 | In warranty 19 May 2030 |
| Dell OptiPlex 7010 QUA987-AST-0012 · DE211925B | Desktop | George Fletcher | Head Office | Windows 10 Pro 22H2 | 06 Sep 2023 | Expired 05 Sep 2025 |
| Lenovo ThinkCentre M70q QUA987-AST-0013 · LE229975D | Desktop | Dominic Okonkwo | Remote | Windows 10 Pro 21H2 | 06 Feb 2020 | Expired 05 Feb 2021 |
| Apple iPhone 14 QUA987-AST-0014 · AP350826A | Mobile | Dominic Okonkwo | Branch | iOS 18 | 03 Feb 2024 | In warranty 02 Feb 2027 |
| Samsung Galaxy S23 QUA987-AST-0015 · SA140744B | Mobile | Dominic Okonkwo | Head Office | iOS 18 | 15 Sep 2023 | Expired 14 Sep 2024 |
| Dell PowerEdge R640 QUA987-AST-0016 · DE523467B | Server | Head Office | Windows Server 2012 R2 | 21 Nov 2018 | Expired 20 Nov 2023 | |
| Dell PowerEdge R750 QUA987-AST-0017 · DE874720D | Server | Branch | Windows Server 2022 | 30 May 2024 | In warranty 29 May 2028 | |
| Brother MFC-L8690 QUA987-AST-0018 · BR949416C | Printer | Branch | Embedded firmware | 05 Nov 2025 | In warranty 04 Nov 2029 | |
| Canon imageRUNNER 2630 QUA987-AST-0019 · CA748716A | Printer | Site 2 | Embedded firmware | 17 Jan 2023 | In warranty 16 Jan 2027 | |
| WatchGuard T85-W QUA987-AST-0020 · WA944396A | Firewall | Remote | FortiOS 7.4 | 05 Nov 2024 | Expiring soon 05 Nov 2026 | |
| WatchGuard T35 QUA987-AST-0021 · WA934520A | Firewall | Head Office | FortiOS 7.4 | 20 Sep 2023 | In warranty 19 Sep 2027 | |
| WatchGuard T85-W QUA987-AST-0022 · WA992318B | Firewall | Head Office | Fireware 12.10 | 06 May 2025 | In warranty 05 May 2029 | |
| HPE Aruba 2530 QUA987-AST-0023 · HP461230D | Switch | Head Office | Managed firmware | 28 Jun 2021 | Expired 27 Jun 2024 | |
| Cisco CBS350-24P QUA987-AST-0024 · CI344187C | Switch | Site 2 | Managed firmware | 05 Jul 2024 | Expired 05 Jul 2025 | |
| Ruckus R550 QUA987-AST-0025 · RU205310C | Wireless AP | Head Office | UniFi 8.x | 09 Oct 2025 | In warranty 08 Oct 2028 | |
| Ruckus R550 QUA987-AST-0026 · RU420962C | Wireless AP | Head Office | UniFi 8.x | 02 Jun 2024 | Expired 02 Jun 2025 |
Contract cover by asset type
In-service machines, split by whether DCS is contracted to support them
| Asset type | In service | On contract | Not on contract | Cover |
|---|---|---|---|---|
| Laptop | 9 | 8 | 1 | 89% |
| Desktop | 1 | 1 | 0 | 100% |
| Server | 2 | 2 | 0 | 100% |
| Printer | 2 | 2 | 0 | 100% |
| Firewall | 3 | 3 | 0 | 100% |
| Switch | 2 | 2 | 0 | 100% |
| Wireless AP | 2 | 2 | 0 | 100% |
| Mobile | 1 | 1 | 0 | 100% |
iHow lifecycle findings are raisedShow
Expected life is configurable per asset class, so a server, printer and laptop are not judged the same way. A missing security-agent signal is a review item only — confirm what the customer already has before proposing an alternative.