Support agreementManaged contractQUA987-AGR537
Covered by a managed support agreement with an agreed SLA.
Customer since11 Jul 2021Response SLA2 hoursRateIncludedNotice90 daysMachines on contract21 of 22
1 in-service machines are not on a contractSee which machines →
Contract position
7 contract records for QUA987Active contracts
7
0 expired or cancelled
Annual contract value
£10,725.22
Active lines only
Renewals within 90 days
2
£7,173.94
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9503 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 21 machines · 1 in service and off it → | 21 | 12 months 60d notice | 25 Oct 2026 in 61d | 01 Mar 2027 | £3,003.24 £750.81 quarterly | Due in 90 days | |
| 9981 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 15 seats | 12 months 30d notice · auto-renews | 19 Jun 2027 in 298d | — | £2,277.9 15 x £151.86 | Scheduled | |
| 10472 O3MAIN | Software support | Opera 3 Annual Licence Pegasus Covers 1 modules · 1 off it → | 1 | 12 months 90d notice · auto-renews | 17 Dec 2026 in 114d | — | £375 1 x £375 | Scheduled | |
| 10930 CYB003 | Endpoint protection | Patch Manager PC Ann Subscription DCS | 15 seats | Rolling 30d notice · auto-renews | 29 May 2027 in 277d | — | £170.25 15 x £11.35 | Scheduled | |
| 11400 CYB005 | Email security | Cyber Security Awareness inc GDPR DCS | 1 | 12 months 60d notice | 06 Mar 2027 in 193d | — | £121.55 1 x £121.55 | Scheduled | |
| 11601 AVA001 | Backup and DR | Amber Virtual Agent Per VM DCS | 2 | 12 months 90d notice · auto-renews | 17 Nov 2026 in 84d | 07 Jun 2027 | £4,170.7 2 x £2,085.35 | Due in 90 days | |
| 12276 HPE001 | Hardware maintenance | HPE Foundation Care HPE | 1 | 36 months 90d notice | 17 Mar 2027 in 204d | — | £606.58 1 x £606.58 | Scheduled |
Annual value by service line
Active contracts only
Backup and DR£4,170.7
Managed support£3,003.24
Microsoft 365 licences£2,277.9
Software support£903.77
Hardware maintenance£606.58
Endpoint protection£170.25
Email security£121.55
Next twelve months
Renewal dates in order
- 25 OctHardware Quarterly ContractManaged support61d
- 17 NovAmber Virtual Agent Per VMBackup and DR84d
- 17 DecOpera 3 Annual LicenceSoftware support114d
- 06 MarCyber Security Awareness inc GDPREmail security193d
- 17 MarHPE Foundation CareHardware maintenance204d
- 29 MayPatch Manager PC Ann SubscriptionEndpoint protection277d
- 19 JunMicrosoft 365 Business StandardMicrosoft 365 licences298d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.