Support agreementManaged contractCovered by a managed support agreement with an agreed SLA.
View contracts and renewals →Total assets
32
25 in service
Beyond expected life
2
Thresholds configurable per class
Unsupported OS
0
Out-of-support operating systems
Warranty expired
8
4 expiring within 90 days
On contract
22
88% of in-service machines
Maintenance a year
£2,165.76
£541.44 per invoice · quarterly
Not billed
£230
3 in-service machines off maintenance
Maintenance reconciliation
Contract 9507 · HARQ · billed quarterly
On maintenance
22
billed £541.44 per invoice
Annualised
£2,165.76
£2,105 at standard rates
In service, off maintenance
3
£230 a year at standard rates
Correctly excluded
7
Spare, retired or awaiting disposal
3 machines are in service without maintenance cover. At standard rates that is £230 a year not being billed. Figures come from the hardware register; the invoiced total ties to the contract amount.
Type breakdown
In-service assets
25
in service
- Laptop8
- Thin Client7
- Desktop3
- Mobile3
- Firewall2
- Switch1
- Wireless AP1
Age profile
In-service assets grouped by age band
Expected lifecycle: Laptop 4y · Desktop 5y · Server 6y · Printer 7y · Firewall 5y · Switch 7y · Wireless AP 6y · Thin Client 6y · Mobile 3y
Operating system distribution
Computers and servers in service
Additions in period
Assets recorded by purchase or install date
| Asset | Type | Assigned to | Site | Operating system | Purchased | Warranty |
|---|---|---|---|---|---|---|
| Apple MacBook Air M2 QUE276-AST-0001 · AP650025B | Laptop | Ruby Haines | Remote | macOS 15 | 05 Dec 2023 | In warranty 04 Dec 2027 |
| Lenovo ThinkPad T14 QUE276-AST-0002 · LE675556D | Laptop | Nadia Beckett | Head Office | Windows 11 Pro 24H2 | 12 Jul 2026 | In warranty 11 Jul 2028 |
| Lenovo ThinkPad T14 QUE276-AST-0003 · LE474871A | Laptop | Ruby Rowley | Head Office | Windows 11 Pro 24H2 | 22 Jun 2025 | In warranty 21 Jun 2028 |
| Dell Latitude 5440 QUE276-AST-0004 · DE161188C | Laptop | Alfie Ives | Head Office | Windows 11 Pro 24H2 | 26 Oct 2021 | Expired 25 Oct 2024 |
| Lenovo ThinkPad T14 QUE276-AST-0005 · LE713720A | Laptop | Freya Chandra | Head Office | Windows 11 Pro 24H2 | 16 Jun 2024 | Expired 16 Jun 2025 |
| Dell Latitude 5440 QUE276-AST-0006 · DE505589B | Laptop | Jack Jameson | Branch | Windows 11 Pro 24H2 | 30 Apr 2026 | In warranty 30 Apr 2027 |
| Apple MacBook Air M2 QUE276-AST-0007 · AP271784A | Laptop | Kofi Beckett | Head Office | macOS 13 | 10 Jun 2021 | Expired 09 Jun 2024 |
| Apple MacBook Air M2 QUE276-AST-0008 · AP631706D | Laptop | Ella Fletcher | Head Office | macOS 14 | 30 Nov 2023 | Expired 29 Nov 2025 |
| HP EliteBook 840 G9 QUE276-AST-0009 · HP126339D | Laptop | Freya Chandra | Head Office | Windows 11 Pro 23H2 | 26 May 2023 | Expired 25 May 2026 |
| Dell OptiPlex 3050 QUE276-AST-0010 · DE956082C | Desktop | Nadia Beckett | Head Office | Windows 10 Pro 21H2 | 22 Oct 2025 | In warranty 22 Oct 2027 |
| Lenovo ThinkCentre M70q QUE276-AST-0011 · LE359307C | Desktop | Nadia Beckett | Head Office | Windows 11 Pro 24H2 | 01 Jul 2025 | In warranty 30 Jun 2029 |
| Dell OptiPlex 7010 QUE276-AST-0012 · DE565515D | Desktop | Nadia Beckett | Remote | Windows 10 Pro 21H2 | 29 Aug 2023 | In warranty 28 Aug 2027 |
| HP ProDesk 400 G7 QUE276-AST-0013 · HP592688C | Desktop | Callum Mensah | Head Office | Windows 10 Pro 21H2 | 28 Sep 2024 | In warranty 27 Sep 2028 |
| HP ProDesk 400 G7 QUE276-AST-0014 · HP704108A | Desktop | Jasmine Fletcher | Head Office | Windows 10 Pro 21H2 | 20 Jun 2021 | Expired 20 Jun 2022 |
| Samsung Galaxy A54 QUE276-AST-0015 · SA312911B | Mobile | Ruby Haines | Branch | iOS 18 | 24 Sep 2023 | Expiring soon 23 Sep 2026 |
| Apple iPhone 12 QUE276-AST-0016 · AP957796D | Mobile | Nadia Beckett | Head Office | iOS 17 | 06 Dec 2024 | In warranty 05 Dec 2028 |
| Apple iPhone 12 QUE276-AST-0017 · AP555282C | Mobile | Nadia Beckett | Head Office | Android 13 | 27 Jul 2020 | Expired 27 Jul 2023 |
| IGEL UD3 QUE276-AST-0018 · IG101079A | Thin Client | Kofi Beckett | Head Office | ThinPro | 26 Jul 2026 | In warranty 26 Jul 2027 |
| HP t640 QUE276-AST-0019 · HP224413A | Thin Client | Ruby Haines | Branch | ThinPro | 28 Aug 2025 | In warranty 28 Aug 2027 |
| HP t640 QUE276-AST-0020 · HP261786A | Thin Client | Marcus Ives | Head Office | Windows 10 IoT | 11 Sep 2024 | In warranty 10 Sep 2028 |
| Dell Wyse 5070 QUE276-AST-0021 · DE172012A | Thin Client | Nadia Beckett | Head Office | Windows 10 IoT | 04 Jun 2024 | Expired 04 Jun 2026 |
| HP t640 QUE276-AST-0022 · HP488191D | Thin Client | Farrah Barnes | Head Office | ThinPro | 11 Sep 2025 | Expiring soon 11 Sep 2026 |
| Dell Wyse 5070 QUE276-AST-0023 · DE951835D | Thin Client | Marcus Chandra | Head Office | Windows 10 IoT | 22 Apr 2022 | Expired 21 Apr 2026 |
| Dell Wyse 5070 QUE276-AST-0024 · DE993456A | Thin Client | George Rowley | Head Office | ThinPro | 06 Jul 2026 | In warranty 05 Jul 2028 |
| Dell Wyse 5070 QUE276-AST-0025 · DE881605B | Thin Client | Leo Vaughan | Head Office | Windows 10 IoT | 17 May 2021 | Expired 17 May 2022 |
| HPE ProLiant DL360 Gen9 QUE276-AST-0026 · HP584219C | Server | Head Office | Windows Server 2022 | 18 Mar 2026 | In warranty 17 Mar 2031 | |
| HP LaserJet M480 QUE276-AST-0027 · HP488235D | Printer | Branch | Embedded firmware | 06 Dec 2022 | Expired 05 Dec 2024 | |
| Draytek Vigor 2927 QUE276-AST-0028 · DR951956C | Firewall | Branch | FortiOS 7.4 | 12 Mar 2026 | In warranty 11 Mar 2028 | |
| WatchGuard T35 QUE276-AST-0029 · WA696710B | Firewall | Head Office | FortiOS 7.4 | 29 Jul 2024 | In warranty 29 Jul 2027 | |
| Cisco CBS350-24P QUE276-AST-0030 · CI461550B | Switch | Head Office | Managed firmware | 22 Oct 2022 | Expiring soon 21 Oct 2026 | |
| Ruckus R550 QUE276-AST-0031 · RU745445C | Wireless AP | Remote | UniFi 8.x | 11 Sep 2025 | Expiring soon 11 Sep 2026 | |
| Ubiquiti UAP-AC-PRO QUE276-AST-0032 · UB325322C | Wireless AP | Head Office | UniFi 8.x | 09 Jul 2025 | In warranty 08 Jul 2029 |
Contract cover by asset type
In-service machines, split by whether DCS is contracted to support them
| Asset type | In service | On contract | Not on contract | Cover |
|---|---|---|---|---|
| Laptop | 8 | 8 | 0 | 100% |
| Desktop | 3 | 3 | 0 | 100% |
| Firewall | 2 | 1 | 1 | 50% |
| Switch | 1 | 0 | 1 | 0% |
| Wireless AP | 1 | 1 | 0 | 100% |
| Thin Client | 7 | 6 | 1 | 86% |
| Mobile | 3 | 3 | 0 | 100% |
iHow lifecycle findings are raisedShow
Expected life is configurable per asset class, so a server, printer and laptop are not judged the same way. A missing security-agent signal is a review item only — confirm what the customer already has before proposing an alternative.