Support agreementManaged contractQUE276-AGR577
Covered by a managed support agreement with an agreed SLA.
Customer since08 Sep 2020Response SLA1 hourRateIncludedNotice60 daysMachines on contract22 of 25
3 in-service machines are not on a contractSee which machines →
Contract position
7 contract records for QUE276Active contracts
7
0 expired or cancelled
Annual contract value
£11,340.49
Active lines only
Renewals within 90 days
2
£4,757.48
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9507 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 22 machines · 3 in service and off it → | 22 | 12 months 30d notice · auto-renews | 17 Jan 2027 in 145d | 19 May 2027 | £2,165.76 £541.44 quarterly | Scheduled | |
| 10039 ADO076 | Microsoft 365 licences | Adobe Acrobat Pro Enterprise Adobe | 13 seats | 12 months 90d notice | 08 Sep 2026 in 14d | 27 Nov 2026 | £2,483.26 13 x £191.02 | Due now | |
| 10458 COR1 | Software support | Corrin Software Licence Corrin Covers 13 modules → | 13 | 36 months 30d notice | 29 Dec 2026 in 126d | — | £1,608 13 x £123.69 | Scheduled | |
| 11022 ESE052 | Endpoint protection | ESET PROTECT Entry ESET | 13 seats | 36 months 60d notice | 30 Jun 2027 in 309d | 30 Oct 2027 | £109.46 13 x £8.42 | Scheduled | |
| 11169 ZRA1 | Backup and DR | Ransomware Recovery Support DCS | 1 | 36 months 90d notice · auto-renews | 29 Aug 2026 in 4d | — | £2,274.22 1 x £2,274.22 | Due now | |
| 11708 CON500 | Connectivity | Leased line 500Mb Zen | 1 | 12 months 90d notice · auto-renews | 11 Jan 2027 in 139d | — | £659.78 1 x £659.78 | Scheduled | |
| 12052 TEL3CX | Telephony | 3CX Hosted PBX 3CX | 1 | 12 months 60d notice | 16 Mar 2027 in 203d | 23 Aug 2027 | £2,040.01 1 x £2,040.01 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£2,483.26
Software support£2,327.32
Backup and DR£2,274.22
Managed support£2,165.76
Telephony£2,040.01
Connectivity£659.78
Endpoint protection£109.46
Next twelve months
Renewal dates in order
- 29 AugRansomware Recovery SupportBackup and DR4d
- 08 SepAdobe Acrobat Pro EnterpriseMicrosoft 365 licences14d
- 29 DecCorrin Software LicenceSoftware support126d
- 11 JanLeased line 500MbConnectivity139d
- 17 JanHardware Quarterly ContractManaged support145d
- 16 Mar3CX Hosted PBXTelephony203d
- 30 JunESET PROTECT EntryEndpoint protection309d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.