Support agreementTime and materialsSupport is billed by the hour. No SLA commitment and no proactive cover.
View contracts and renewals →Total assets
33
30 in service
Beyond expected life
7
Thresholds configurable per class
Unsupported OS
0
Out-of-support operating systems
Warranty expired
18
2 expiring within 90 days
On contract
17
57% of in-service machines
Maintenance a year
£2,394.17
£2,394.17 per invoice · annual
Not billed
£1,350
13 in-service machines off maintenance
Maintenance reconciliation
Contract 10322 · HPE001 · billed annual
On maintenance
17
billed £2,394.17 per invoice
Annualised
£2,394.17
£2,300 at standard rates
In service, off maintenance
13
£1,350 a year at standard rates
Correctly excluded
3
Spare, retired or awaiting disposal
13 machines are in service without maintenance cover. At standard rates that is £1,350 a year not being billed. Figures come from the hardware register; the invoiced total ties to the contract amount.
Type breakdown
In-service assets
30
in service
- Laptop15
- Desktop4
- Mobile4
- Wireless AP3
- Printer2
- Server1
- Switch1
Age profile
In-service assets grouped by age band
Expected lifecycle: Laptop 4y · Desktop 5y · Server 6y · Printer 7y · Firewall 5y · Switch 7y · Wireless AP 6y · Thin Client 6y · Mobile 3y
Operating system distribution
Computers and servers in service
Additions in period
Assets recorded by purchase or install date
| Asset | Type | Assigned to | Site | Operating system | Purchased | Warranty |
|---|---|---|---|---|---|---|
| Dell Latitude 7420 RAV327-AST-0001 · DE148395C | Laptop | Poppy Jameson | Branch | Windows 11 Pro 24H2 | 07 Oct 2024 | Expired 07 Oct 2025 |
| Dell Latitude 7420 RAV327-AST-0002 · DE788939D | Laptop | Isla Ives | Head Office | Windows 10 Pro 22H2 | 06 Mar 2025 | Expired 06 Mar 2026 |
| Lenovo ThinkPad T14 RAV327-AST-0003 · LE313746B | Laptop | Imogen Rowley | Head Office | Windows 11 Pro 23H2 | 03 Sep 2024 | Expired 03 Sep 2025 |
| Apple MacBook Pro 14 RAV327-AST-0004 · AP221449A | Laptop | Imogen Rowley | Head Office | macOS 15 | 25 Apr 2026 | In warranty 24 Apr 2030 |
| Apple MacBook Air M2 RAV327-AST-0005 · AP655818B | Laptop | Hana Rowley | Branch | macOS 14 | 30 Dec 2021 | Expired 30 Dec 2023 |
| Apple MacBook Air M2 RAV327-AST-0006 · AP292275A | Laptop | Theo Mensah | Head Office | macOS 15 | 05 Nov 2023 | In warranty 04 Nov 2027 |
| HP ProBook 450 G6 RAV327-AST-0007 · HP627722B | Laptop | Olivia Okonkwo | Remote | Windows 10 Pro 22H2 | 06 Dec 2020 | Expired 06 Dec 2022 |
| Apple MacBook Pro 14 RAV327-AST-0008 · AP706094C | Laptop | Samir Mensah | Head Office | macOS 14 | 20 Apr 2023 | In warranty 19 Apr 2027 |
| HP EliteBook 840 G9 RAV327-AST-0009 · HP341792B | Laptop | Rhys Rowley | Head Office | Windows 11 Pro 23H2 | 12 Jan 2026 | In warranty 12 Jan 2027 |
| Apple MacBook Pro 14 RAV327-AST-0010 · AP568606B | Laptop | Marcus Halstead | Branch | macOS 15 | 23 Jul 2022 | Expired 22 Jul 2026 |
| Dell Latitude 7420 RAV327-AST-0011 · DE687407B | Laptop | Marcus Whitfield | Branch | Windows 11 Pro 24H2 | 16 Mar 2023 | Expired 15 Mar 2024 |
| HP EliteBook 840 G9 RAV327-AST-0012 · HP850156C | Laptop | Rhys Whitfield | Head Office | Windows 11 Pro 24H2 | 27 Dec 2022 | Expired 27 Dec 2023 |
| Apple MacBook Air M2 RAV327-AST-0013 · AP395785D | Laptop | Amelia Delaney | Head Office | macOS 14 | 09 Nov 2024 | Expiring soon 09 Nov 2026 |
| Lenovo ThinkPad T14 RAV327-AST-0014 · LE919216D | Laptop | Theo Rowley | Branch | Windows 10 Pro 22H2 | 29 May 2026 | In warranty 29 May 2027 |
| HP ProBook 450 G6 RAV327-AST-0015 · HP745561A | Laptop | Theo Rowley | Head Office | Windows 10 Pro 22H2 | 28 Jul 2018 | Expired 28 Jul 2019 |
| Lenovo ThinkPad T14 RAV327-AST-0016 · LE320138A | Laptop | Isla Ives | Head Office | Windows 11 Pro 23H2 | 01 Aug 2022 | Expired 31 Jul 2026 |
| HP ProDesk 400 G7 RAV327-AST-0017 · HP452603A | Desktop | Samir Mensah | Head Office | Windows 11 Pro 24H2 | 23 Sep 2025 | In warranty 22 Sep 2029 |
| Lenovo ThinkCentre M70q RAV327-AST-0018 · LE424591A | Desktop | Isla Jameson | Head Office | Windows 10 Pro 22H2 | 04 Nov 2023 | Expiring soon 03 Nov 2026 |
| HP ProDesk 400 G7 RAV327-AST-0019 · HP754367C | Desktop | Theo Haines | Remote | Windows 11 Pro 24H2 | 03 Jul 2025 | In warranty 02 Jul 2028 |
| HP ProDesk 400 G7 RAV327-AST-0020 · HP698241C | Desktop | Amelia Beckett | Head Office | Windows 10 Pro 22H2 | 28 Mar 2022 | Expired 28 Mar 2023 |
| Dell OptiPlex 7010 RAV327-AST-0021 · DE483845A | Desktop | Callum Kowalski | Remote | Windows 11 Pro 24H2 | 12 Feb 2022 | Expired 12 Feb 2024 |
| Samsung Galaxy S23 RAV327-AST-0022 · SA282968C | Mobile | Poppy Ferris | Remote | iOS 18 | 02 Feb 2026 | In warranty 02 Feb 2028 |
| Apple iPhone 14 RAV327-AST-0023 · AP425027D | Mobile | Jack Sowande | Head Office | iOS 17 | 27 Mar 2026 | In warranty 26 Mar 2028 |
| Samsung Galaxy S23 RAV327-AST-0024 · SA538681C | Mobile | Jack Sowande | Head Office | iOS 18 | 30 May 2024 | Expired 30 May 2026 |
| Apple iPhone 14 RAV327-AST-0025 · AP739518A | Mobile | Hana Rowley | Head Office | iOS 18 | 22 Aug 2022 | Expired 21 Aug 2025 |
| Dell PowerEdge R640 RAV327-AST-0026 · DE447914B | Server | Head Office | Windows Server 2019 | 28 Mar 2026 | In warranty 27 Mar 2030 | |
| Canon imageRUNNER 2630 RAV327-AST-0027 · CA605540C | Printer | Head Office | Embedded firmware | 17 Oct 2024 | In warranty 17 Oct 2027 | |
| HP LaserJet M480 RAV327-AST-0028 · HP576938B | Printer | Head Office | Embedded firmware | 10 Jun 2021 | Expired 09 Jun 2025 | |
| Draytek Vigor 2927 RAV327-AST-0029 · DR218970C | Firewall | Head Office | FortiOS 7.4 | 21 Jan 2025 | In warranty 20 Jan 2029 | |
| Cisco CBS350-24P RAV327-AST-0030 · CI644749B | Switch | Head Office | Managed firmware | 13 Sep 2020 | Expired 13 Sep 2022 | |
| Aruba AP-515 RAV327-AST-0031 · AR488329D | Wireless AP | Head Office | Vendor firmware | 06 Jun 2020 | Expired 06 Jun 2022 | |
| Ruckus R550 RAV327-AST-0032 · RU510974B | Wireless AP | Head Office | Vendor firmware | 10 Jan 2025 | In warranty 10 Jan 2028 | |
| Ubiquiti UAP-AC-PRO RAV327-AST-0033 · UB169922B | Wireless AP | Remote | UniFi 8.x | 31 Dec 2021 | Expired 31 Dec 2022 |
Contract cover by asset type
In-service machines, split by whether DCS is contracted to support them
| Asset type | In service | On contract | Not on contract | Cover |
|---|---|---|---|---|
| Laptop | 15 | 9 | 6 | 60% |
| Desktop | 4 | 2 | 2 | 50% |
| Server | 1 | 1 | 0 | 100% |
| Printer | 2 | 1 | 1 | 50% |
| Switch | 1 | 1 | 0 | 100% |
| Wireless AP | 3 | 2 | 1 | 67% |
| Mobile | 4 | 1 | 3 | 25% |
iHow lifecycle findings are raisedShow
Expected life is configurable per asset class, so a server, printer and laptop are not judged the same way. A missing security-agent signal is a review item only — confirm what the customer already has before proposing an alternative.