Support agreementTime and materialsRAV327-AGR630
Support is billed by the hour. No SLA commitment and no proactive cover.
Customer since28 Jun 2020Response SLANo SLARate£95/hrNotice—Machines on contract17 of 30
13 in-service machines are not on a contractSee which machines →
Contract position
3 contract records for RAV327Active contracts
3
0 expired or cancelled
Annual contract value
£9,543.05
Active lines only
Renewals within 90 days
0
£0
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9617 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 39 seats | Rolling 60d notice · auto-renews | 28 Jun 2027 in 307d | 10 Nov 2027 | £6,353.88 39 x £162.92 | Scheduled | |
| 10054 COR1 | Software support | Corrin Software Licence Corrin Covers 5 modules → | 5 | 36 months 90d notice · auto-renews | 14 Dec 2026 in 111d | — | £795 5 x £159 | Scheduled | |
| 10322 HPE001 | Hardware maintenance | HPE Foundation Care HPE Covers 17 machines · 13 in service and off it → | 17 | 36 months 90d notice | 26 Apr 2027 in 244d | — | £2,394.17 17 x £140.83 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£6,353.88
Hardware maintenance£2,394.17
Software support£615.84
Next twelve months
Renewal dates in order
- 14 DecCorrin Software LicenceSoftware support111d
- 26 AprHPE Foundation CareHardware maintenance244d
- 28 JunMicrosoft 365 Business StandardMicrosoft 365 licences307d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.