Support agreementTime and materialsROT777-AGR231
Support is billed by the hour. No SLA commitment and no proactive cover.
Customer since24 Aug 2022Response SLANo SLARate£95/hrNotice—Machines on contract0 of 105
105 in-service machines are not on a contractSee which machines →
Contract position
2 contract records for ROT777Active contracts
2
0 expired or cancelled
Annual contract value
£21,854.98
Active lines only
Renewals within 90 days
0
£0
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9601 M365BP | Microsoft 365 licences | Microsoft 365 Business Premium Microsoft | 121 seats | 12 months 60d notice · auto-renews | 14 Apr 2027 in 232d | — | £21,559.78 121 x £178.18 | Scheduled | |
| 9956 HOR004 | Email security | HornetSecurity 365 T P Business Hornetsecurity | 120 seats | 36 months 90d notice · auto-renews | 29 Jan 2027 in 157d | 02 Jun 2027 | £295.2 120 x £2.46 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£21,559.78
Email security£295.2
Next twelve months
Renewal dates in order
- 29 JanHornetSecurity 365 T P BusinessEmail security157d
- 14 AprMicrosoft 365 Business PremiumMicrosoft 365 licences232d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.