Showing this year · figures use the latest valid snapshot in the period.
Microsoft 365
Latest snapshot 23 Aug 2026Active users
147
11 disabled · 10 guests
Assigned licences
141
83% of 169 purchased
Available licences
28
Assignable without purchase
M365 active usage
84%
123 of 147 enabled users
Service and health
Support, contract and asset data from the DCS APIAssets in service
97
25 over four years old
Renewals in 90 days
2
Next: Amber Vault M365 Backup / Mailbox on 02 Sep 2026
Open support workload
11
274 eligible records in period
Average response
4.9 hr
101 quote, project and install records excluded
Not billed a year
£5,870
46 machines and 0 modules off contract
Customer health
61Needs review▼ 2
User count trend
01 Jan 2026 – 25 Aug 2026 · latest snapshot in each month
-2 in period (-1.3%)
Snapshot measure. Values are not summed across buckets. Source: Microsoft Graph, collected weekly.
Licence mix
Assigned licences at 23 Aug 2026
141
assigned
- Business Premium61
- Business Standard28
- Teams Essentials52
Microsoft 365 adoption trend
Share of enabled users active in each period
Microsoft usage reports can lag by up to 48 hours.
Licence utilisation
Assigned against purchased, by product
Support volume trend
Event measure, summed per bucket
101 excluded records
Excluded records are shown for volume context only and never affect response, resolution or SLA figures.
Asset age profile
In-service assets by age band
Expected lifecycle thresholds are configurable per asset class.