Customer master data
Immutable internal identity with external mapping keys
| Internal CustomerId | cus_sou648 Primary key — never changes |
| Account number | SOU648 Links to ticketing and SQL |
| Display name | Southwell Veterinary & Co |
| Primary domain | southwellveterinary.co.uk Microsoft tenant mapping aid |
| Tenant ID | sou648-3900-4f2a-9c31-429307 |
| SQL external key | SOU648 |
| Account manager | Rachel Byrne |
| Status | Active |
| Created | 08 May 2020 |
Connection and collection
Authentication mode is independent of the data model
| Auth method | Tenant app consent |
| Relationship state | active Expiry 03 Jan 2027 |
| Last successful sync | 24 Aug 2026 12:00 UTC 21 hr ago |
| Last attempt | 24 Aug 2026 13:00 UTC Result: success |
| M365 data quality | Healthy |
| SQL data quality | Healthy Mapped to the DCS API |
| Schedule | Weekly — users, licences, usage reports Configurable per dataset and customer |
Connection changes require the administrator role.
Branding
Saved once and reused automatically for future dashboards and packs
Editable
Customer logo
PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.
Meeting pack preview
Southwell Veterinary & Co
Saved branding is applied to this customer's dashboard, exports and every future meeting pack.
Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.
Customer contacts
Who to speak to. Used for meeting invitations and pipeline follow-up.
| Name | Role | Phone | Notes | |
|---|---|---|---|---|
| Harry VaughanPrimary | Operations Manager | [email protected] | 01225 103568 | Day-to-day escalation contact |
| Leo Beckett | Practice Manager | [email protected] | 01375 826907 | Approves user changes |
Prototype controls
Demo-only switches for showing how the phases differ
SOU648 is mapped to the DCS API in this demo, so support and asset data appear when Phase 2 is on.