Support agreementManaged contractSTA004-AGR415
Covered by a managed support agreement with an agreed SLA.
Customer since03 Dec 2021Response SLA1 hourRateIncludedNotice30 daysMachines on contract484 of 541
57 in-service machines are not on a contractSee which machines →
Contract position
7 contract records for STA004Active contracts
7
0 expired or cancelled
Annual contract value
£165,563.58
Active lines only
Renewals within 90 days
2
£143,730.64
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9617 HARB | Managed support | Hardware 6 Mthly Contract DCS Covers 484 machines · 57 in service and off it → | 484 | 12 months 30d notice · auto-renews | 16 Oct 2026 in 52d | 17 May 2027 | £57,876.76 £28,938.38 6 monthly | Due in 90 days | |
| 10217 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 441 seats | Rolling 60d notice · auto-renews | 01 Sep 2026 in 7d | — | £85,853.88 441 x £194.68 | Due now | |
| 10579 O3MAIN | Software support | Opera 3 Annual Licence Pegasus Covers 2 modules · 1 off it → | 2 | 12 months 30d notice | 01 Feb 2027 in 160d | — | £270 2 x £135 | Scheduled | |
| 10847 CYB003 | Endpoint protection | Patch Manager PC Ann Subscription DCS | 431 seats | 12 months 90d notice | 09 Mar 2027 in 196d | 22 Aug 2027 | £4,538.43 431 x £10.53 | Scheduled | |
| 11202 HOR004 | Email security | HornetSecurity 365 T P Business Hornetsecurity | 394 seats | 12 months 60d notice · auto-renews | 17 Jun 2027 in 296d | — | £902.26 394 x £2.29 · 5% off | Scheduled | |
| 11718 AVO100 | Backup and DR | M365 Amber Vault Storage per TB DCS | 5 | 12 months 30d notice | 08 Jun 2027 in 287d | — | £13,506.15 5 x £2,701.23 | Scheduled | |
| 12322 TEL3CX | Telephony | 3CX Hosted PBX 3CX | 1 | 12 months 30d notice | 21 Apr 2027 in 239d | 08 Oct 2027 | £2,616.1 1 x £2,616.1 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£85,853.88
Managed support£57,876.76
Backup and DR£13,506.15
Endpoint protection£4,538.43
Telephony£2,616.1
Email security£902.26
Software support£552.51
Next twelve months
Renewal dates in order
- 01 SepMicrosoft 365 Business StandardMicrosoft 365 licences7d
- 16 OctHardware 6 Mthly ContractManaged support52d
- 01 FebOpera 3 Annual LicenceSoftware support160d
- 09 MarPatch Manager PC Ann SubscriptionEndpoint protection196d
- 21 Apr3CX Hosted PBXTelephony239d
- 08 JunM365 Amber Vault Storage per TBBackup and DR287d
- 17 JunHornetSecurity 365 T P BusinessEmail security296d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.