Support agreementManaged contractCovered by a managed support agreement with an agreed SLA.
View contracts and renewals →Total assets
65
61 in service
Beyond expected life
10
Thresholds configurable per class
Unsupported OS
0
Out-of-support operating systems
Warranty expired
27
3 expiring within 90 days
On contract
53
87% of in-service machines
Maintenance a year
£6,829.92
£1,707.48 per invoice · quarterly
Not billed
£850
8 in-service machines off maintenance
Maintenance reconciliation
Contract 9847 · HARQ · billed quarterly
On maintenance
53
billed £1,707.48 per invoice
Annualised
£6,829.92
£6,620 at standard rates
In service, off maintenance
8
£850 a year at standard rates
Correctly excluded
4
Spare, retired or awaiting disposal
8 machines are in service without maintenance cover. At standard rates that is £850 a year not being billed. Figures come from the hardware register; the invoiced total ties to the contract amount.
Type breakdown
In-service assets
61
in service
- Laptop29
- Desktop13
- Mobile7
- Thin Client4
- Server2
- Printer2
- Firewall2
- Switch1
- Wireless AP1
Age profile
In-service assets grouped by age band
Expected lifecycle: Laptop 4y · Desktop 5y · Server 6y · Printer 7y · Firewall 5y · Switch 7y · Wireless AP 6y · Thin Client 6y · Mobile 3y
Operating system distribution
Computers and servers in service
Additions in period
Assets recorded by purchase or install date
| Asset | Type | Assigned to | Site | Operating system | Purchased | Warranty |
|---|---|---|---|---|---|---|
| HP ProBook 450 G6 STI008-AST-0001 · HP245662A | Laptop | Oscar Bellamy | Head Office | Windows 10 Pro 22H2 | 25 May 2026 | In warranty 24 May 2030 |
| Dell Latitude E7470 STI008-AST-0002 · DE457197C | Laptop | Samir Kowalski | Site 2 | Windows 10 Pro 22H2 | 26 Jul 2019 | Expired 25 Jul 2021 |
| HP EliteBook 840 G9 STI008-AST-0003 · HP266426C | Laptop | Gareth Halstead | Head Office | Windows 11 Pro 23H2 | 19 Jan 2024 | Expired 18 Jan 2025 |
| Dell Latitude E7470 STI008-AST-0004 · DE280759A | Laptop | Olivia Kowalski | Remote | Windows 10 Pro 22H2 | 11 Nov 2019 | Expired 10 Nov 2022 |
| Dell Latitude 7420 STI008-AST-0005 · DE261030B | Laptop | Ava Haines | Head Office | Windows 11 Pro 24H2 | 29 Mar 2026 | In warranty 28 Mar 2028 |
| Dell Latitude 7420 STI008-AST-0006 · DE181789B | Laptop | Grace Kowalski | Remote | Windows 11 Pro 23H2 | 31 Mar 2025 | In warranty 31 Mar 2027 |
| Apple MacBook Air M2 STI008-AST-0007 · AP309849C | Laptop | Kofi Sowande | Head Office | macOS 14 | 14 Jul 2025 | Expired 14 Jul 2026 |
| Apple MacBook Air M2 STI008-AST-0008 · AP557408C | Laptop | Oscar Halstead | Head Office | macOS 13 | 18 May 2020 | Expired 18 May 2022 |
| Dell Latitude E7470 STI008-AST-0009 · DE474715B | Laptop | Idris Marsh | Remote | Windows 11 Pro 24H2 | 16 Jun 2024 | Expired 16 Jun 2025 |
| Lenovo ThinkPad T14 STI008-AST-0010 · LE993698B | Laptop | Kofi Marsh | Remote | Windows 11 Pro 24H2 | 20 Feb 2026 | In warranty 19 Feb 2030 |
| Apple MacBook Air M2 STI008-AST-0011 · AP256429D | Laptop | Arthur Halstead | Branch | macOS 14 | 10 Jun 2024 | Expired 10 Jun 2025 |
| Apple MacBook Air M2 STI008-AST-0012 · AP408389D | Laptop | Grace Pritchard | Head Office | macOS 15 | 29 Sep 2023 | Expiring soon 28 Sep 2026 |
| Apple MacBook Air M2 STI008-AST-0013 · AP340926B | Laptop | Jasmine Haines | Head Office | macOS 15 | 04 Nov 2024 | In warranty 03 Nov 2028 |
| Lenovo ThinkPad T14 STI008-AST-0014 · LE571875D | Laptop | Charlie Ives | Site 2 | Windows 11 Pro 24H2 | 20 Jun 2023 | Expired 19 Jun 2025 |
| Apple MacBook Pro 14 STI008-AST-0015 · AP424092C | Laptop | Idris Marsh | Remote | macOS 13 | 20 Jun 2019 | Expired 19 Jun 2022 |
| Apple MacBook Pro 14 STI008-AST-0016 · AP865519C | Laptop | George Kowalski | Branch | macOS 13 | 26 Jan 2023 | Expired 25 Jan 2026 |
| Dell Latitude E7470 STI008-AST-0017 · DE136008D | Laptop | Charlie Marsh | Head Office | Windows 11 Pro 24H2 | 14 Apr 2026 | In warranty 13 Apr 2030 |
| Apple MacBook Air M2 STI008-AST-0018 · AP435484C | Laptop | Arthur Halstead | Head Office | macOS 14 | 20 Mar 2026 | In warranty 19 Mar 2029 |
| Apple MacBook Pro 14 STI008-AST-0019 · AP845523B | Laptop | Grace Kowalski | Branch | macOS 14 | 14 Dec 2022 | Expired 14 Dec 2023 |
| Apple MacBook Pro 14 STI008-AST-0020 · AP261914B | Laptop | Gareth Halstead | Head Office | macOS 15 | 08 Dec 2021 | Expired 07 Dec 2025 |
| HP ProBook 450 G6 STI008-AST-0021 · HP436692C | Laptop | Henry Haines | Branch | Windows 10 Pro 22H2 | 02 Nov 2024 | Expired 02 Nov 2025 |
| Dell Latitude 5440 STI008-AST-0022 · DE596553B | Laptop | Grace Kowalski | Head Office | Windows 11 Pro 24H2 | 15 Oct 2022 | Expired 15 Oct 2023 |
| Apple MacBook Pro 14 STI008-AST-0023 · AP772205B | Laptop | Rhys Bellamy | Branch | macOS 13 | 24 Sep 2021 | Expired 23 Sep 2025 |
| Dell Latitude 7420 STI008-AST-0024 · DE219715C | Laptop | Ella Vaughan | Head Office | Windows 11 Pro 24H2 | 07 Apr 2026 | In warranty 06 Apr 2028 |
| Dell Latitude 7420 STI008-AST-0025 · DE513015B | Laptop | Nia Kowalski | Head Office | Windows 11 Pro 24H2 | 14 Jan 2026 | In warranty 14 Jan 2027 |
| Dell Latitude 7420 STI008-AST-0026 · DE427773D | Laptop | Grace Kowalski | Head Office | Windows 10 Pro 22H2 | 20 Dec 2025 | In warranty 20 Dec 2027 |
| Apple MacBook Air M2 STI008-AST-0027 · AP695342B | Laptop | Callum Halstead | Head Office | macOS 13 | 09 Jul 2024 | In warranty 08 Jul 2028 |
| Apple MacBook Pro 14 STI008-AST-0028 · AP691944A | Laptop | Charlie Ives | Remote | macOS 15 | 16 Dec 2025 | In warranty 15 Dec 2028 |
| Dell Latitude 5440 STI008-AST-0029 · DE643534C | Laptop | Idris Okafor | Branch | Windows 10 Pro 22H2 | 29 Jul 2018 | Expired 28 Jul 2020 |
| Lenovo ThinkPad T14 STI008-AST-0030 · LE865580A | Laptop | Dominic Mensah | Branch | Windows 11 Pro 24H2 | 19 Dec 2022 | In warranty 18 Dec 2026 |
| Apple MacBook Air M2 STI008-AST-0031 · AP416661D | Laptop | Gareth Halstead | Head Office | macOS 14 | 27 Feb 2026 | In warranty 27 Feb 2027 |
| Apple MacBook Air M2 STI008-AST-0032 · AP610429C | Laptop | Theo Kowalski | Head Office | macOS 13 | 05 Mar 2025 | In warranty 05 Mar 2027 |
| Dell OptiPlex 7010 STI008-AST-0033 · DE314152C | Desktop | Poppy Jameson | Head Office | Windows 11 Pro 24H2 | 15 Jan 2023 | Expired 15 Jan 2024 |
| Dell OptiPlex 3050 STI008-AST-0034 · DE520568D | Desktop | Idris Okafor | Head Office | Windows 11 Pro 24H2 | 01 Feb 2025 | In warranty 31 Jan 2029 |
| Dell OptiPlex 7010 STI008-AST-0035 · DE376997B | Desktop | Idris Marsh | Remote | Windows 10 Pro 22H2 | 21 Apr 2023 | Expired 20 Apr 2024 |
| Lenovo ThinkCentre M70q STI008-AST-0036 · LE343357C | Desktop | Nadia Ferris | Remote | Windows 10 Pro 22H2 | 27 Mar 2024 | Expired 27 Mar 2025 |
| HP ProDesk 400 G7 STI008-AST-0037 · HP580497D | Desktop | Gareth Vaughan | Branch | Windows 10 Pro 21H2 | 19 May 2021 | Expired 18 May 2025 |
| Lenovo ThinkCentre M70q STI008-AST-0038 · LE219584A | Desktop | Rhys Bellamy | Head Office | Windows 10 Pro 21H2 | 18 Nov 2022 | Expired 17 Nov 2024 |
| HP ProDesk 400 G7 STI008-AST-0039 · HP613740B | Desktop | Dominic Mensah | Remote | Windows 10 Pro 22H2 | 14 Apr 2025 | In warranty 13 Apr 2028 |
| Dell OptiPlex 7010 STI008-AST-0040 · DE611862A | Desktop | Arthur Halstead | Head Office | Windows 10 Pro 22H2 | 30 Nov 2024 | In warranty 29 Nov 2028 |
| HP ProDesk 400 G7 STI008-AST-0041 · HP216934A | Desktop | Dominic Nkemelu | Branch | Windows 11 Pro 24H2 | 28 Oct 2025 | In warranty 27 Oct 2028 |
| Lenovo ThinkCentre M70q STI008-AST-0042 · LE899243A | Desktop | Ella Vaughan | Branch | Windows 11 Pro 24H2 | 28 Mar 2025 | Expired 28 Mar 2026 |
| HP ProDesk 400 G7 STI008-AST-0043 · HP640649C | Desktop | Poppy Jameson | Branch | Windows 11 Pro 24H2 | 12 Dec 2025 | In warranty 11 Dec 2029 |
| HP ProDesk 400 G7 STI008-AST-0044 · HP235480C | Desktop | Jack Kowalski | Head Office | Windows 10 Pro 21H2 | 24 Jan 2023 | In warranty 23 Jan 2027 |
| Dell OptiPlex 3050 STI008-AST-0045 · DE502887B | Desktop | Oscar Bellamy | Head Office | Windows 10 Pro 22H2 | 24 Apr 2026 | In warranty 24 Apr 2027 |
| Samsung Galaxy A54 STI008-AST-0046 · SA987433A | Mobile | Omar Okonkwo | Head Office | iOS 18 | 01 Mar 2025 | In warranty 01 Mar 2027 |
| Apple iPhone 12 STI008-AST-0047 · AP131538D | Mobile | Hana Nkemelu | Remote | Android 13 | 29 Jan 2020 | Expired 28 Jan 2021 |
| Samsung Galaxy S23 STI008-AST-0048 · SA330910D | Mobile | Grace Pritchard | Site 2 | iOS 18 | 06 Nov 2022 | Expired 05 Nov 2024 |
| Apple iPhone 12 STI008-AST-0049 · AP306412D | Mobile | Omar Okonkwo | Site 2 | iOS 17 | 10 Apr 2026 | In warranty 09 Apr 2028 |
| Apple iPhone 12 STI008-AST-0050 · AP161266B | Mobile | Nadia Ferris | Branch | iOS 18 | 25 Nov 2023 | In warranty 24 Nov 2027 |
| Samsung Galaxy A54 STI008-AST-0051 · SA548063B | Mobile | Rhys Ives | Remote | Android 14 | 22 Nov 2025 | Expiring soon 22 Nov 2026 |
| Samsung Galaxy S23 STI008-AST-0052 · SA257448C | Mobile | Callum Mensah | Head Office | Android 14 | 12 Feb 2025 | In warranty 12 Feb 2028 |
| IGEL UD3 STI008-AST-0053 · IG485733D | Thin Client | Ava Haines | Head Office | ThinPro | 03 Nov 2025 | In warranty 03 Nov 2027 |
| HP t640 STI008-AST-0054 · HP982980C | Thin Client | Henry Haines | Head Office | ThinPro | 29 May 2025 | In warranty 28 May 2028 |
| IGEL UD3 STI008-AST-0055 · IG392727A | Thin Client | Grace Pritchard | Head Office | Windows 10 IoT | 27 Dec 2023 | Expired 26 Dec 2025 |
| IGEL UD3 STI008-AST-0056 · IG847557C | Thin Client | Henry Haines | Site 2 | Windows 10 IoT | 30 Dec 2024 | In warranty 30 Dec 2026 |
| Dell PowerEdge R750 STI008-AST-0057 · DE505063D | Server | Head Office | Windows Server 2022 | 11 Feb 2025 | In warranty 10 Feb 2030 | |
| Dell PowerEdge R750 STI008-AST-0058 · DE804759A | Server | Head Office | Windows Server 2022 | 28 Jul 2022 | Expired 27 Jul 2026 | |
| HP LaserJet M480 STI008-AST-0059 · HP929830D | Printer | Head Office | Embedded firmware | 20 Dec 2022 | Expired 19 Dec 2024 | |
| Kyocera ECOSYS M5526 STI008-AST-0060 · KY397273C | Printer | Head Office | Embedded firmware | 21 Jul 2019 | Expired 20 Jul 2020 | |
| Draytek Vigor 2927 STI008-AST-0061 · DR360825A | Firewall | Head Office | Fireware 12.10 | 24 Oct 2023 | Expiring soon 23 Oct 2026 | |
| WatchGuard T35 STI008-AST-0062 · WA355487A | Firewall | Head Office | FortiOS 7.4 | 05 May 2026 | In warranty 04 May 2030 | |
| Ubiquiti USW-Pro-24 STI008-AST-0063 · UB852534C | Switch | Head Office | Managed firmware | 05 Jan 2026 | In warranty 04 Jan 2030 | |
| Ubiquiti UAP-AC-PRO STI008-AST-0064 · UB353658B | Wireless AP | Head Office | UniFi 8.x | 09 Nov 2024 | In warranty 09 Nov 2027 | |
| Aruba AP-515 STI008-AST-0065 · AR282059A | Wireless AP | Remote | UniFi 8.x | 21 Nov 2024 | Expiring soon 21 Nov 2026 |
Contract cover by asset type
In-service machines, split by whether DCS is contracted to support them
| Asset type | In service | On contract | Not on contract | Cover |
|---|---|---|---|---|
| Laptop | 29 | 25 | 4 | 86% |
| Desktop | 13 | 12 | 1 | 92% |
| Server | 2 | 2 | 0 | 100% |
| Printer | 2 | 2 | 0 | 100% |
| Firewall | 2 | 2 | 0 | 100% |
| Switch | 1 | 1 | 0 | 100% |
| Wireless AP | 1 | 0 | 1 | 0% |
| Thin Client | 4 | 3 | 1 | 75% |
| Mobile | 7 | 6 | 1 | 86% |
iHow lifecycle findings are raisedShow
Expected life is configurable per asset class, so a server, printer and laptop are not judged the same way. A missing security-agent signal is a review item only — confirm what the customer already has before proposing an alternative.