Support agreementManaged contractSTI008-AGR505
Covered by a managed support agreement with an agreed SLA.
Customer since02 Jul 2022Response SLA4 hoursRateIncludedNotice30 daysMachines on contract53 of 61
8 in-service machines are not on a contractSee which machines →
Contract position
6 contract records for STI008Active contracts
6
0 expired or cancelled
Annual contract value
£19,154.15
Active lines only
Renewals within 90 days
1
£8,241.22
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9847 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 53 machines · 8 in service and off it → | 53 | 36 months 60d notice | 24 Aug 2027 in 364d | — | £6,829.92 £1,707.48 quarterly | Scheduled | |
| 9975 ADO076 | Microsoft 365 licences | Adobe Acrobat Pro Enterprise Adobe | 58 seats | 12 months 90d notice | 19 Oct 2026 in 55d | 05 Apr 2027 | £8,241.22 58 x £142.09 | Due in 90 days | |
| 10522 COR1 | Software support | Corrin Software Licence Corrin Covers 2 modules · 1 off it → | 2 | 12 months 30d notice | 02 May 2027 in 250d | 29 Jul 2027 | £180 2 x £90 | Scheduled | |
| 10996 CYB003 | Endpoint protection | Patch Manager PC Ann Subscription DCS | 56 seats | Rolling 30d notice · auto-renews | 07 Jul 2027 in 316d | — | £480.48 56 x £8.58 | Scheduled | |
| 11226 CYB005 | Email security | Cyber Security Awareness inc GDPR DCS | 1 | 36 months 30d notice · auto-renews | 06 Dec 2026 in 103d | — | £2,819.89 1 x £2,819.89 | Scheduled | |
| 11823 TELMTP | Telephony | Microsoft Teams Phone Microsoft | 54 seats | 36 months 60d notice · auto-renews | 02 Apr 2027 in 220d | — | £602.64 54 x £11.16 · 12.5% off | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£8,241.22
Managed support£6,829.92
Software support£2,945.33
Email security£2,819.89
Telephony£602.64
Endpoint protection£480.48
Next twelve months
Renewal dates in order
- 19 OctAdobe Acrobat Pro EnterpriseMicrosoft 365 licences55d
- 06 DecCyber Security Awareness inc GDPREmail security103d
- 02 AprMicrosoft Teams PhoneTelephony220d
- 02 MayCorrin Software LicenceSoftware support250d
- 07 JulPatch Manager PC Ann SubscriptionEndpoint protection316d
- 24 AugHardware Quarterly ContractManaged support364d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.