Support agreementTime and materialsSTI608-AGR708
Support is billed by the hour. No SLA commitment and no proactive cover.
Customer since25 Apr 2021Response SLANo SLARate£85/hrNotice—Machines on contract17 of 34
17 in-service machines are not on a contractSee which machines →
Contract position
2 contract records for STI608Active contracts
2
0 expired or cancelled
Annual contract value
£9,560.92
Active lines only
Renewals within 90 days
0
£0
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9616 ADO076 | Microsoft 365 licences | Adobe Acrobat Pro Enterprise Adobe | 36 seats | 36 months 60d notice | 06 Jan 2027 in 134d | — | £7,278.12 36 x £202.17 | Scheduled | |
| 10057 PRO104 | Hardware maintenance | DCS EHC ML350 G9 24 x 7 DCS Covers 17 machines · 17 in service and off it → | 17 | 12 months 90d notice · auto-renews | 17 Feb 2027 in 176d | — | £2,282.8 17 x £134.28 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£7,278.12
Hardware maintenance£2,282.8
Next twelve months
Renewal dates in order
- 06 JanAdobe Acrobat Pro EnterpriseMicrosoft 365 licences134d
- 17 FebDCS EHC ML350 G9 24 x 7Hardware maintenance176d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.