Software position
6 licensed products on the registerProducts
6
0 on a support contract
Not on contract
6
£480 a year at listed rates
Annual support value
£0
No software support contract
Support calls
8
£787.5 chargeable
Software register
What the customer is licensed for, and what DCS supports
| Code | Product | Licence ref | Installed on | Support | Annual amount |
|---|---|---|---|---|---|
| O3SFO | Opera 3 System Foundation Version 6.4.8 | T26097 | Workstations | Not on contract | — |
| O3NUS | Opera 3 Current Users Version 7.7.11 | T45455 | Server - Sql1 | Not on contract | — |
| O3SAL | Opera 3 Sales Ledger Version 11.0.19 | T85382 | Server - Sql1 | Not on contract | — |
| O3PUR | Opera 3 Purchase Ledger Version 11.2.15 | T29147 | Workstations | Not on contract | — |
| O3NOM | Opera 3 Nominal Ledger Version 4.6.18 | T75325 | Server - Sql1 | Not on contract | — |
| O3INV | Opera 3 Invoicing | T19348 | Server - Ap-Host | Not on contract | — |
Calls by product
Where software support time goes
Recent software calls
Logged against the product, not a machine
- £37.5New user added and permissions setOpera 3 Current Users · Kelly Gregory · 10 May 2026
- £150Stock take variance queryOpera 3 Sales Ledger · Anne-Marie Cable · 30 Dec 2025
- £75Backup of the data directory verifiedOpera 3 Purchase Ledger · Stacey Thomas · 01 Nov 2025
- £56.25Year end routine walkthroughOpera 3 Sales Ledger · Karen Taylor · 07 Aug 2025
- £150Nominal period end would not runOpera 3 Purchase Ledger · Stacey Thomas · 19 Jul 2025
- £112.5Stock take variance queryOpera 3 Invoicing · Stacey Thomas · 30 May 2025
- £56.25Year end routine walkthroughOpera 3 Purchase Ledger · Julie Herbert · 17 Dec 2024
- £150User locked out of the payroll companyOpera 3 Purchase Ledger · Anne-Marie Cable · 10 Nov 2024
iHow software support is countedShow
Software calls are logged against the licensed product rather than a machine, and are kept out of the hardware SLA figures — they have their own contract and their own response expectations. A product with no support contract is recorded as such rather than assumed to be unsupported.