Software position
13 licensed products on the registerProducts
13
11 on a support contract
Not on contract
2
£50 a year at listed rates
Annual support value
£1,803
Contract 11020 · MJM002
Support calls
8
£281.25 chargeable
Software register
What the customer is licensed for, and what DCS supports
| Code | Product | Licence ref | Installed on | Support | Annual amount |
|---|---|---|---|---|---|
| O3SFO | Opera 3 System Foundation | T43526 | Terminal server | On contract 11020 | £150 |
| O3NUS | Opera 3 Current Users | T44234 | Server - Ap-Host | Not on contract | — |
| O3SAL | Opera 3 Sales Ledger Version 10.7.14 | T32147 | Server - Ap-Host | On contract 11020 | £375 |
| O3PUR | Opera 3 Purchase Ledger Version 11.9.9 | T16666 | Terminal server | On contract 11020 | £150 |
| O3NOM | Opera 3 Nominal Ledger Version 10.3.6 | T70645 | Terminal server | On contract 11020 | £180 |
| O3INV | Opera 3 Invoicing Version 2.6.19 | T88187 | Workstations | On contract 11020 | £15 |
| O3POP | Opera 3 Purchase Order Processing | T67456 | Server - Ap-Host | On contract 11020 | £120 |
| O3SCT | Opera 3 Stock Control | T42235 | Terminal server | On contract 11020 | £15 |
| O3COS | Opera 3 Costing Version 8.6.20 | T24906 | Server - Ap-Host | On contract 11020 | £180 |
| O3PAY | Opera 3 Payroll & HR Version 8.1.13 | T53126 | Server - Sql1 | Not on contract | — |
| O3REP | Opera 3 Reporter Version 5.0.16 | T39510 | Server - Ap-Host | On contract 11020 | £180 |
| ADO076 | Adobe Acrobat Pro Enterprise | LIC 250371 | Workstations | On contract 11020 | £175 |
| AUT120 | AutoCAD LT | LIC 101831 | Workstations | On contract 11020 | £263 |
Calls by product
Where software support time goes
Recent software calls
Logged against the product, not a machine
- On contractStock take variance queryOpera 3 Purchase Order Processing · Karen Taylor · 21 Aug 2026
- On contractUser locked out of the payroll companyOpera 3 Purchase Ledger · Karen Taylor · 07 Jun 2026
- £112.5Year end routine walkthroughOpera 3 Current Users · Karen Taylor · 18 May 2026
- On contractInvoice imported twice from the job systemOpera 3 Purchase Ledger · Julie Herbert · 22 Mar 2026
- £18.75Stock take variance queryOpera 3 Payroll & HR · Anne-Marie Cable · 26 Dec 2025
- £150Stock take variance queryOpera 3 Current Users · Kelly Gregory · 21 Mar 2025
- On contractStock take variance queryAdobe Acrobat Pro Enterprise · Julie Herbert · 08 Dec 2024
- On contractNominal period end would not runAutoCAD LT · Anne-Marie Cable · 28 Oct 2024
iHow software support is countedShow
Software calls are logged against the licensed product rather than a machine, and are kept out of the hardware SLA figures — they have their own contract and their own response expectations. A product with no support contract is recorded as such rather than assumed to be unsupported.