Support agreementManaged contractTHU078-AGR344
Covered by a managed support agreement with an agreed SLA.
Customer since11 Oct 2022Response SLA4 hoursRateIncludedNotice30 daysMachines on contract179 of 182
3 in-service machines are not on a contractSee which machines →
Contract position
7 contract records for THU078Active contracts
7
0 expired or cancelled
Annual contract value
£49,213.79
Active lines only
Renewals within 90 days
0
£0
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9641 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 179 machines · 3 in service and off it → | 179 | Rolling 30d notice · auto-renews | 09 Feb 2027 in 168d | 16 Apr 2027 | £21,528.4 £5,382.1 quarterly | Scheduled | |
| 10088 DCSRMS | Managed support | Annual DCS Remote Server Monitoring DCS | 1 | 12 months 90d notice · auto-renews | 04 Jul 2027 in 313d | 17 Sep 2027 | £2,879.87 1 x £2,879.87 | Scheduled | |
| 10424 M365BP | Microsoft 365 licences | Microsoft 365 Business Premium Microsoft | 132 seats | 12 months 90d notice | 09 Feb 2027 in 168d | — | £19,228.44 132 x £145.67 | Scheduled | |
| 11004 AVO100 | Backup and DR | M365 Amber Vault Storage per TB DCS | 1 | 12 months 30d notice | 30 May 2027 in 278d | — | £512.14 1 x £512.14 | Scheduled | |
| 11332 CON900 | Connectivity | FTTP 900/110 TalkTalk Business | 1 | Rolling 90d notice · auto-renews | 05 Jul 2027 in 314d | 03 Sep 2027 | £198.43 1 x £198.43 | Scheduled | |
| 11738 TELMTP | Telephony | Microsoft Teams Phone Microsoft | 150 seats | 12 months 90d notice · auto-renews | 09 Mar 2027 in 196d | 31 Aug 2027 | £4,165.5 150 x £27.77 | Scheduled | |
| 12093 HPE001 | Hardware maintenance | HPE Foundation Care HPE | 1 | 12 months 90d notice | 16 Jun 2027 in 295d | — | £701.01 1 x £701.01 | Scheduled |
Annual value by service line
Active contracts only
Managed support£24,408.27
Microsoft 365 licences£19,228.44
Telephony£4,165.5
Hardware maintenance£701.01
Backup and DR£512.14
Connectivity£198.43
Next twelve months
Renewal dates in order
- 09 FebHardware Quarterly ContractManaged support168d
- 09 FebMicrosoft 365 Business PremiumMicrosoft 365 licences168d
- 09 MarMicrosoft Teams PhoneTelephony196d
- 30 MayM365 Amber Vault Storage per TBBackup and DR278d
- 16 JunHPE Foundation CareHardware maintenance295d
- 04 JulAnnual DCS Remote Server MonitoringManaged support313d
- 05 JulFTTP 900/110Connectivity314d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.