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Thurlow Insurance Group

THU078ActiveManaged contract

thurlowinsurance.co.uk · Insurance · Account manager Priya Raman

Microsoft 365Healthy3 days agoSupport & assets (SQL)Healthy18 hr ago

01 Jan 202625 Aug 2026 · month buckets · applies to every section

Customer timeline

Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.

  1. Microsoft 365 sync successSync
    Datasets: users, licences, usage reports. Auth mode gdap.
    22 Aug 2026
  2. Pipeline: Multi-site VPN and SD-WAN review — With CustomerOpportunities
    Owner Rob Hall. Call made. Next with Customer.
    08 Aug 2026
  3. Executive Review pack generatedReports
    Generated by Ellie Marsh · customer-facing classification.
    05 Aug 2026
  4. Pipeline: Managed IT support contract (24 users) — Meeting OrganisedOpportunities
    Owner Ben King. Call made. Next with DCS.
    04 Aug 2026
  5. 9 users added this monthUsers
    User count moved from 207 to 216.
    28 Jul 2026
  6. Finding raised: 40 devices beyond their expected lifecycleAlerts
    Device lifecycle · warning · AST-AGE
    26 Jul 2026
  7. 5 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Jul 2026
  8. 6 users added this monthUsers
    User count moved from 198 to 204.
    28 Jun 2026
  9. Finding raised: 54 devices on a legacy operating system buildAlerts
    Device lifecycle · warning · AST-OS-LEGACY
    20 Jun 2026
  10. 4 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Jun 2026
  11. Finding raised: 84 in-service assets are out of warrantyAlerts
    Device lifecycle · warning · AST-WARRANTY-EXPIRED
    11 Jun 2026
  12. 4 users added this monthUsers
    User count moved from 190 to 194.
    28 May 2026
  13. Executive Review pack generatedReports
    Generated by Dan Okafor · customer-facing classification.
    22 May 2026
  14. 6 assets added to inventoryAssets
    Recorded by the operational source system.
    15 May 2026
  15. Finding raised: Endpoint protection is not on a DCS contractAlerts
    Security validation · warning · CON-NO-ENDPOINT-PROTECTION
    14 May 2026
  16. Finding raised: 3 warranties expire within 90 daysAlerts
    Device lifecycle · information · AST-WARRANTY-SOON
    11 May 2026
  17. 2 users removed this monthUsers
    User count moved from 192 to 190.
    28 Apr 2026
  18. Finding raised: Email security is not on a DCS contractAlerts
    Security validation · information · CON-NO-EMAIL-SECURITY
    27 Apr 2026
  19. 8 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Apr 2026
  20. Added 3 licencesLicensing
    Purchased total 224 → 227.
    12 Apr 2026
  21. Support Review pack generatedReports
    Generated by Ellie Marsh · customer-facing classification.
    06 Apr 2026
  22. Support Review pack generatedReports
    Generated by Ellie Marsh · customer-facing classification.
    05 Apr 2026
  23. Customer branding updatedSettings
    Logo and primary colour saved as the new default for future packs.
    02 Apr 2026
  24. 7 users removed this monthUsers
    User count moved from 202 to 195.
    28 Mar 2026
  25. 3 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Mar 2026
  26. 6 users removed this monthUsers
    User count moved from 210 to 204.
    28 Feb 2026
  27. 2 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Feb 2026
  28. 8 users removed this monthUsers
    User count moved from 220 to 212.
    28 Jan 2026
  29. 3 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Jan 2026
  30. Licensing Review pack generatedReports
    Generated by Tom Whitfield · customer-facing classification.
    14 Jan 2026

Events in view

30 of 59 recorded events

iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.