Support agreementManaged contractTHU929-AGR241
Covered by a managed support agreement with an agreed SLA.
Customer since27 Feb 2024Response SLA2 hoursRateIncludedNotice60 daysMachines on contract20 of 23
3 in-service machines are not on a contractSee which machines →
Contract position
6 contract records for THU929Active contracts
6
0 expired or cancelled
Annual contract value
£12,830.15
Active lines only
Renewals within 90 days
3
£6,461.95
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9727 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 20 machines · 3 in service and off it → | 20 | Rolling 60d notice · auto-renews | 02 Nov 2026 in 69d | — | £2,594.2 £648.55 quarterly | Due in 90 days | |
| 10238 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 19 seats | 12 months 90d notice · auto-renews | 24 Feb 2027 in 183d | — | £2,676.91 19 x £140.89 | Scheduled | |
| 10626 SOFT | Software support | Software Annual Contract DCS Covers 11 modules → | 11 | 36 months 60d notice | 17 May 2027 in 265d | 14 Oct 2027 | £1,155 11 x £105 | Scheduled | |
| 10857 ESE052 | Endpoint protection | ESET PROTECT Entry ESET | 17 seats | 12 months 30d notice | 04 Nov 2026 in 71d | 11 Feb 2027 | £171.87 17 x £10.11 | Due in 90 days | |
| 11411 CYB005 | Email security | Cyber Security Awareness inc GDPR DCS | 1 | 12 months 30d notice | 12 Mar 2027 in 199d | 09 Jun 2027 | £2,536.29 1 x £2,536.29 | Scheduled | |
| 11795 AVR035 | Backup and DR | Amber Vault Cloud Backup 3.5TB DCS | 3 | 36 months 60d notice | 18 Oct 2026 in 54d | — | £3,695.88 3 x £1,231.96 | Due in 90 days |
Annual value by service line
Active contracts only
Backup and DR£3,695.88
Microsoft 365 licences£2,676.91
Managed support£2,594.2
Email security£2,536.29
Software support£1,622.93
Endpoint protection£171.87
Next twelve months
Renewal dates in order
- 18 OctAmber Vault Cloud Backup 3.5TBBackup and DR54d
- 02 NovHardware Quarterly ContractManaged support69d
- 04 NovESET PROTECT EntryEndpoint protection71d
- 24 FebMicrosoft 365 Business StandardMicrosoft 365 licences183d
- 12 MarCyber Security Awareness inc GDPREmail security199d
- 17 MaySoftware Annual ContractSoftware support265d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.