Support agreementManaged contractTOC445-AGR745
Covered by a managed support agreement with an agreed SLA.
Customer since14 Nov 2022Response SLA2 hoursRateIncludedNotice90 daysMachines on contract28 of 30
2 in-service machines are not on a contractSee which machines →
Contract position
7 contract records for TOC445Active contracts
7
0 expired or cancelled
Annual contract value
£8,014.59
Active lines only
Renewals within 90 days
3
£5,418.88
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9678 HARB | Managed support | Hardware 6 Mthly Contract DCS Covers 28 machines · 2 in service and off it → | 28 | 12 months 90d notice | 13 Sep 2026 in 19d | — | £3,125.28 £1,562.64 6 monthly | Due now | |
| 9918 DCSRMSX | Managed support | Annual Additional Server Monitoring DCS | 1 | 36 months 60d notice | 11 Sep 2026 in 17d | 26 Feb 2027 | £2,123.88 1 x £2,123.88 · 12.5% off | Due now | |
| 10489 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 16 seats | 12 months 30d notice | 02 Dec 2026 in 99d | — | £1,592.48 16 x £99.53 | Scheduled | |
| 10869 ESE057 | Endpoint protection | ESET Enterprise with MDR ESET | 19 seats | Rolling 90d notice · auto-renews | 17 Aug 2027 in 357d | 05 Feb 2028 | £211.85 19 x £11.15 | Scheduled | |
| 11486 AVO001 | Backup and DR | Amber Vault M365 Backup / Mailbox DCS | 18 seats | Rolling 90d notice · auto-renews | 05 Dec 2026 in 102d | — | £259.38 18 x £14.41 · 5% off | Scheduled | |
| 11813 CON900 | Connectivity | FTTP 900/110 TalkTalk Business | 1 | 36 months 30d notice | 28 Aug 2026 in 3d | — | £169.72 1 x £169.72 | Due now | |
| 12225 TELMTP | Telephony | Microsoft Teams Phone Microsoft | 20 seats | 12 months 30d notice · auto-renews | 12 Mar 2027 in 199d | — | £532 20 x £26.6 · 5% off | Scheduled |
Annual value by service line
Active contracts only
Managed support£5,249.16
Microsoft 365 licences£1,592.48
Telephony£532
Backup and DR£259.38
Endpoint protection£211.85
Connectivity£169.72
Next twelve months
Renewal dates in order
- 28 AugFTTP 900/110Connectivity3d
- 11 SepAnnual Additional Server MonitoringManaged support17d
- 13 SepHardware 6 Mthly ContractManaged support19d
- 02 DecMicrosoft 365 Business StandardMicrosoft 365 licences99d
- 05 DecAmber Vault M365 Backup / MailboxBackup and DR102d
- 12 MarMicrosoft Teams PhoneTelephony199d
- 17 AugESET Enterprise with MDREndpoint protection357d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.