Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 22 Aug 2026Microsoft 365 sync successSyncDatasets: users, licences, usage reports. Auth mode gdap.
- 20 Aug 2026Finding raised: 3 contracts up for renewal within 90 daysAlertsSupport · information · CON-RENEWAL-DUE
- 09 Aug 2026Pipeline: VoIP telephony migration - 40 handsets — With CustomerOpportunitiesOwner Alex Vokes. Call made. Next with Customer.
- 09 Aug 2026Added 5 licencesLicensingPurchased total 27 → 32.
- 04 Aug 2026Pipeline: Firewall replacement and HA pair — With CustomerOpportunitiesOwner Barry Rankin. Chasing. Next with Customer.
- 02 Aug 2026Technical Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 28 Jul 20262 users removed this monthUsersUser count moved from 15 to 13.
- 06 Jul 2026Finding raised: Backup and DR is not on a DCS contractAlertsSecurity validation · information · CON-NO-BACKUP-AND-DR
- 28 Jun 20263 users removed this monthUsersUser count moved from 18 to 15.
- 21 Jun 2026Licensing Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 19 Jun 2026Technical Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 28 May 20266 users removed this monthUsersUser count moved from 24 to 18.
- 02 May 2026Finding raised: 20 assigned-capable licences unusedAlertsLicensing · information · LIC-UNDERUSED
- 30 Apr 2026Finding raised: MFA registration at 62% of enabled usersAlertsIdentity security · warning · SEC-MFA-COVERAGE
- 28 Apr 20265 users added this monthUsersUser count moved from 19 to 24.
- 12 Apr 2026Added 5 licencesLicensingPurchased total 22 → 27.
- 11 Mar 2026Executive Review pack generatedReportsGenerated by Priya Raman · customer-facing classification.
- 04 Mar 2026Support Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 28 Feb 20263 users removed this monthUsersUser count moved from 21 to 18.
- 13 Jan 2026Customer branding updatedSettingsLogo and primary colour saved as the new default for future packs.
Events in view
20 of 26 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.